Bitbucket Cloud authorization does not work

SonarCloud
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1

I am new user of SonarCloud. From SonarCloud side I was able to successfully integrate it with Bitbucket Cloud, it has found my project and everything seems working fine. But from Bitbucket side I have an integration problem. When I go in Bitbucket to “Repository->Settings->Sonarcloud” I see the text “You must be logged in SonarCloud to link to a project you administer”. When I click on the “Log in with Bitbucket” button, screen flickers, but nothing changes. In the js console of my browser I see that request to “https://sonarcloud.io/api/projects/search_my_projects” fails with 401 error code.

2

Hi Nikita,

Do you still have this issue?
Can you tell us which browser do you use with its version please?

Thanks

3

Sorry for late reply. Yes, I still have this issue. Browser is Safari 12.1.2 on macOS Mojave.

5

Hi @iNikem,

I’m not sure what would be the issue here.
Could you please detail the following :

  • What permissions do you have for the BitbucketCloud team and repository

  • Is your SonarCloud organization linked to the BitbucketCloud team that hosts the repository?

  • Are you an admin of the SonarCloud organization? and if not what permissions do you have ?
    You should see something like this :

    image
    image.png714×231 29.8 KB

Thanks

6
  1. Yes, I am the administrator of this Bitbucket repository and the whole team
  2. Yes, SonarCloud organisation is linked to Bitbucket team
  3. Yes, I am the admin of SonarCloud organisation

I would be happy to have a screen sharing session, if possible, to demonstrate to you this problem :slight_smile:

7

Well, I have at last tried this very thing in Chrome. There Bitbucket’s “Repository->Settings->Sonarcloud” part works. I can select Sonarcloud project. But “Show repository overview widget” does not work. When I check this box and then go to my Bitbucket repository overview, then Sonarcloud widget is not displayed. From the page source I can see, that Sonarcloud’s iframe is there and seems to be correct, but nothing is displayed.

8

Ahha, yet another plot twist :slight_smile: Repository overview widget does not work in Chrome, but does work in Safari :slight_smile:

So, settings work only in Chrome and widget works only in Safari. Sorry to say that, but you really need to test this part better :slight_smile:

10

Thanks for your feedback @iNikem, we will have a look at this issue.
Cheers,
Aurelie

11

Hello,

Regarding this:

Is it possible that you have an ad-block extension on Chrome and but not on Safari ? There is a known issue that the widget doesn’t display in Bitbucket when an ad-block is used.

12

I haven’t ever consciously installed any ad-blocks.

13

Ok so no ad-block on Chrome and Safari. And do you have any js or network errors in your browser’s console ?

14

I have rechecked both browsers on two computers. Repository overview widget now works everywhere for me. Something changed for the better :slight_smile:

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