Api/server/timeout issues

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  • which versions are you using (SonarQube, Scanner, Plugin, and any relevant extension)
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  • what are you trying to achieve
  • what have you tried so far to achieve this

sonarqube 10.7 and community edition
Zip
API GET ‘/api/server/version’ failed, error is request to https://wa-xen-sonarqubeappservice-test.azurewebsites.net/api/server/version failed, reason: connect ETIMEDOUT 168.62.224.13:443

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Hi,

It looks like the scanner is having a hard time talking to SonarQube. Since this is a timeout, rather than an actual HTTP error code, I’m guessing there’s something “helpful” on your network interfering with the communication. You should probably talk to your network folks.

 
HTH,
Ann