Alternate REST API calls to issues endpoint results in an empty list inspite of issues being present

[yuksel]

Hi Claire,

The issue doesn’t seem to be related to pagination or issue count.

I have provided screenshots here

[API] Intermittent empty result set on calls

Hi, First, your version is past EOL. You should upgrade to either the latest version or the current LTS at your earliest convenience. Your upgrade path is: 8.6.1 → 8.9.2 → 9.0.1 (last step optional) Regarding your actual question, you should first check your server logs, starting in this case with the access log. I’d be willing to bet that only 2 of your 4 calls got through. If they do all show up in the access log, then I’d move on to web.log.   HTH, Ann