You're not authorized to access this page. Please contact the administrator. OKTA saml

I have created sonarqube server in my private subnet and created load balancer in public subnet but when i apply saml (OKTA) integration getting error “You’re not authorized to access this page. Please contact the administrator.”

i had also followed SonarQube and SAML Authentication with Okta but no luck

2020.09.02 09:29:53 ERROR web[AXROJnYBqPq0iZeKAAAv][c.o.s.s.Saml2Settings] idp_cert_or_fingerprint_not_found_and_required
2020.09.02 09:29:53 ERROR web[AXROJnYBqPq0iZeKAAAv][c.o.saml2.Auth] Invalid settings: idp_cert_or_fingerprint_not_found_and_required
2020.09.02 09:29:53 WARN web[AXROJnYBqPq0iZeKAAAv][o.s.s.a.AuthenticationError] Fail to initialize authentication with provider ‘saml’
java.lang.IllegalStateException: Fail to create Auth
at org.sonar.auth.saml.SamlIdentityProvider.newAuth(SamlIdentityProvider.java:143)
at org.sonar.auth.saml.SamlIdentityProvider.init(SamlIdentityProvider.java:100)
at org.sonar.server.authentication.InitFilter.handleOAuth2IdentityProvider(InitFilter.java:114)
at org.sonar.server.authentication.InitFilter.handleProvider(InitFilter.java:82)
at org.sonar.server.authentication.InitFilter.doFilter(InitFilter.java:72)
at org.sonar.server.platform.web.MasterServletFilter$GodFilterChain.doFilter(MasterServletFilter.java:139)
at org.sonar.server.platform.web.MasterServletFilter.doFilter(MasterServletFilter.java:108)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at org.sonar.server.platform.web.UserSessionFilter.doFilter(UserSessionFilter.java:88)
at org.sonar.server.platform.web.UserSessionFilter.doFilter(UserSessionFilter.java:72)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at org.sonar.server.platform.web.CacheControlFilter.doFilter(CacheControlFilter.java:76)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at org.sonar.server.platform.web.SecurityServletFilter.doHttpFilter(SecurityServletFilter.java:76)
at org.sonar.server.platform.web.SecurityServletFilter.doFilter(SecurityServletFilter.java:48)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at org.sonar.server.platform.web.RedirectFilter.doFilter(RedirectFilter.java:58)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at org.sonar.server.platform.web.RequestIdFilter.doFilter(RequestIdFilter.java:66)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at org.sonar.server.platform.web.RootFilter.doFilter(RootFilter.java:62)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at org.apache.catalina.filters.SetCharacterEncodingFilter.doFilter(SetCharacterEncodingFilter.java:109)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:199)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:96)
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:543)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:139)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:81)
at ch.qos.logback.access.tomcat.LogbackValve.invoke(LogbackValve.java:256)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:87)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:343)
at org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:615)
at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:65)
at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:818)
at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1627)
at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49)
at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1128)
at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:628)
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
at java.base/java.lang.Thread.run(Thread.java:834)
Caused by: com.onelogin.saml2.exception.SettingsException: Invalid settings: idp_cert_or_fingerprint_not_found_and_required
at com.onelogin.saml2.Auth.(Auth.java:234)
at org.sonar.auth.saml.SamlIdentityProvider.newAuth(SamlIdentityProvider.java:141)
… 48 common frames omitted

Hi @Dewashish_Pramanik,

The stack says the IdP certificate isn’t available. Did you verify your config?