User groups been removed from SQ when changing VIP URL

Template for a good bug report, formatted with Markdown:

  • versions used (SonarQube, Scanner, Plugin, and any relevant extension) - 8.9.1
  • error observed (wrap logs/code around triple quote ``` for proper formatting) :
    User groups been removed from SQ when changing VIP URL
  • steps to reproduce
    Adding a group to a user from one of the SQ nodes under the VIP as URL ( adds them correctly. But when changing url to the VIP ( the added groups are removed from the user. Also they are removed if we check from the initial URL where they were added
  • potential workaround: None

P.S.: use the #bug:fault sub-category if you’re hitting a specific crash/error , or the #bug:fp sub-category for rules-related behaviour

any updates on this?

The VIP just points to SonarQube without any side effects to its database, right?
I’m having a hard time understanding how a VIP could affect SonarQube. Are you able to reproduce the problem while staying in the initial URL (refreshing the page, for example)?

Hello @buelga ,

Are your 2 SonarQube instances and

  • Configured to use the same authentication mechanism (internal authentication or LDAP or something else) ?
  • If the authentication is LDAP:
    – Are both platforms connected to the same LDAP server?
    – Do both platforms have the same LDAP config settings defined in the main config file (the ldap.* properties) ? In particular are the* properties set correctly on the instance where the groups are lost?


Thanks for replying. Adding Tom from my team to answer the below questions.