Make sure to tell us:
What version are you upgrading from? -
Answer : 126.96.36.199466
How can I update the existing email address of the user?
Current email address : firstname.lastname@example.org
New email address : email@example.com
This user has admin access and token is in use across so many project. Can you please let me know how can I achieve it without deleting & recreating the user profile?
I do not want to delete the user & recreate it. As per the Web API " POST api/users/update" can you please provide the shell script or the wat to update the user?
@ganncamp Please help me on this
May 9, 2023, 2:22pm
Please don’t tag individuals not involved in a thread. You might think it raises it to the top of their list, but it actually puts it at the bottom.
Take some time to review our
FAQ – this is a community forum, not a support desk.
I tried searching the ways to update the email but no luck. Could you please help?
May 10, 2023, 8:33am
If the user is authenticating via a delegated authentication source (like LDAP, SAML, etc.) they will just need to login again, assuming that information is up-to-date in the identity provider.
For a local user, it can be updated under
Administration > Security > Users
All users have been authenticated by SAML (Entrust). If Identity provider is not up-to-date then how can I achieve it?
Basically, what is happening is currently all users login by .com but now they are moving to .lu so they are requesting to change the email like firstname.lastname@example.org
May 11, 2023, 6:05am
Are they just changing the e-mail address, or also the external identity that users use to login? (stated another way: will login stop working once the e-mail is updated on the IdP side?)
Thank you for your help!
After updating email with SAML provider, users email got updated in SonarQube.