Hello I am hoping I can get assistance here in regards to my account. After utilizing logins with gitlab, I was tasked with setting up Enterprise single sign on. I guess in the backend it already recognized my initial Gitlab login using my email address and now I am unable to login utilizing either methods (gitlab, Entra ID SSO). Is there anything that can be done to be able to regain access and ultimately use one of the methods (SSO preferred)?
Hi,
Welcome to the community!
Can you share your user and org IDs?
Thx,
Ann
Hello Stanley,
Can you try logging in again ? There was an issue last week that has been resolved since.
Let us know how it goes
Thanks
Thanks for the responses! I can confirm that I was finally able to get in. Thanks!
I am seeing now that it creates a separate account and doesn’t merge the previous account which ties in via email address. Will that be a feature soon or will have to work through two separate accounts?
Hello,
I’m glad you’re not locked out anymore.
For now you will have to use the two separate accounts.