SonarCloud webhook failure to jenkins

SonarQube Cloud
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1

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We have added a webhook in SonarQube for a Jenkins job. Most of the time, the webhook is unable to reach out to Jenkins to update the status of SonarQube task as shown in the below screenshot.

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When we restart the Jenkins, it can send the status to Jenkins as shown in the below screenshot

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But subsequent builds in Jenkins are aborted by waiting for the status as shown in the first screenshot. When we checked the status of webhook in SonarQube, we saw the status as shown in the below screenshot

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image210×126 2.5 KB

As we have analyzed the issue with various documentations and knowledge base articles, The memory and cpu resources of Jenkins pod need to be increased so we have done that as well. But it is not resolving the issue. The webhook URL is resolving as shown in the screenshot below

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image1244×167 56.1 KB

2

Hi,

What sits on your network in front of your Jenkins instance? Is there a load balancer?

 
Thx,
Ann

3

Hi Ann,

Yes. There is a NLB and nginx ingress controller sits in front of jenkins instance. Jenkins running as a container in EKS (elastic kubernetes service)

Thanks,

Mani

5

Hi Mani,

Thanks for the details. I’ve flagged this for the team.

 
Ann