Sonar 7.9.1 website not working

Sonar Version : 7.9.1
All the processes are up and running on my VM but the website is not working

Any inputs ?
Below are the various outputs from my VM

java -version
openjdk version “11.0.4” 2019-07-16 LTS
OpenJDK Runtime Environment 18.9 (build 11.0.4+11-LTS)
OpenJDK 64-Bit Server VM 18.9 (build 11.0.4+11-LTS, mixed mode, sharing)

systemctl status mssql-server
● mssql-server.service - Microsoft SQL Server Database Engine
Loaded: loaded (/usr/lib/systemd/system/mssql-server.service; enabled; vendor preset: disabled)
Active: active (running) since Wed 2019-12-11 18:14:50 UTC; 1h 18min ago
Main PID: 1532 (sqlservr)
CGroup: /system.slice/mssql-server.service
├─1532 /opt/mssql/bin/sqlservr
└─2298 /opt/mssql/bin/sqlservr


Do logs confirm that SQ is indeed up and running? web.log in particular?
Are requests reaching SQ? You can check in access.log

Please confirm. If queries are not reaching SQ, this is likely a network issue. Check that you are trying to reach the right IP/URL, with the right port (9000 by default, maybe changed with sonar.web.port) and the right context (nothing by default, maybe changed with sonar.web.context).


Hi Antoine,
I can confirm you that all the logs are updated and says operational …sonar.log, web.log, es.log, ce.log.
But access.log is not getting updated.

I am sharing you some of the web properties in
sonar.web.javaOpts=-Xmx512m -Xms128m -XX:+HeapDumpOnOutOfMemoryError -server

#sonar.web.javaAdditionalOpts=-server ( commented out)

#sonar.web.context=/ ( commented out)


Can you check if anything is missing.

Well, obviously that means that your query does not reach SQ. Unfortunately there’s nothing more I can do here to help. It looks that you have some network/DNS/firewall things to figure out.

Hi Antoine,
Opened the port 9000 and restarted the firewall and it’s working now.
Thanks for the help