Hi, A user in our github org is not able to access Sonar Cloud even though we have synchronization set. This seems to be the exact problem described here but the corrective action seems to be something Sonar support did.

I am also having the same issue since yesterday, others in my organization were able to login prior to me on GitHub

Hi, Welcome to the community and thanks for these reports! Could you both provide the logins that aren’t able to log in? Thx, Ann

Hello @CraigRosen , Welcome to the community. I will reach out to you in private to get more information. Thanks, Sarath

Hello @CraigRosen , We have fixed the issue. Can you check if the user can login now? Thanks, Sarath

Signing in with Github

CraigRosen (CraigRosen) June 13, 2025, 6:05pm 4

Hi Ann,

The github ID for the user for our org is KarimKabbaj.

Sonar Community Roundup, June 14 - June 20

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