Project disappeared. Repository cannot be reimported ("already imported")

SonarQube Cloud
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1

Hi, I am facing an issue where I cannot access a project created <24 hours ago, nor reimport the associated repository from GitHub.

  • ALM used: GitHub
  • Error observed:
    • Project is unaccessible. Direct URL access does not function.
    • Cannot be reimported from the organization, as it is flagged to be “Already imported”.
  • Steps to reproduce:
    • Created project ~24 hours ago, successfully ran initial scan on the SonarQube Cloud web UI. Added it and used it successfully to VSCode (SonarQube extension).
    • Created today a script using the API token to fetch all issues into a JSON format, which ran successfully.
    • Tried to add SonarQube to Slack for notifications, ran the command /sonarqube subscribe and the project could not be found anymore.
    • Project disappeared in the SonarQube Cloud web UI.
  • Steps attempted to fix:
    • Rebinding the organization did not solve the issue, as the repository appears to be “Already imported” yet no project exists.
    • Deleting the organization on SonarQube Cloud and recreating the org. using the GitHub connection did not solve the issue, as the repository appears to be “Already imported yet no project exists in the new org. Additionally, I cannot name it the same as the previous org ‘vmorand1’ which owned the project.
    • Trying to change the organization key: ‘vmorand1’ (the org I previously had, with the project) already exists, yet I do not have access to it anymore
    • Verified the permissions in the organization - my account has the sufficient permissions.

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2

Update (unsuccessful): I deleted the organization, the SonarQube Cloud account, yet this issue persists. I still cannot import the project, as it still shows as '“Already imported”

3

Hi,

Welcome to the community!

The second screenshot in your first post shows your “favorite” projects. If you didn’t mark this project as a favorite after importing it, then it won’t show up on this screen.

Under your user avatar at the top-right, can you select your organization? This should default you to the full list of the organization’s projects.

 
Ann

4

Thanks Ann. I did look into the full list and there is no project unfortunately. I cannot reimport this repository, even after deleting the organization as well as the entire account.

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5

Hi,

Thanks for checking. I’m going to flag this for more expert eyes.

 
Ann

1 Like
7

Hi Ann, has anyone from SonarSource been able to look into this?

Thank you,
V

8

Hi V,

I’ve pinged them.

 
Ann

9

Hi,

Did you previously have another SonarQube Cloud organization linked to this GitHub org?

 
Thx,
Ann

11

Not when the issue first happened. Since then, I have tried to delete the SonarQube Cloud org and relink it to the GitHub org as an attempt to fix the problem - so yes, but the issue was already present.