Portfolio PDF Report Fails to download and background task failed

john2 · September 1, 2020, 7:24am

Which versions are you using (SonarQube, Scanner, Plugin, and any relevant extension)
```
Enterprise Edition - Version 8.4.2 (build 36762)
```
What are you trying to achieve

Portfolio PDF Report Fails to download
What have you tried so far to achieve this

Upgraded to newest version
Logs INFO:

Failed to execute task AXRIf6l0auUJ5H2UIu62
java.lang.InternalError: java.lang.reflect.InvocationTargetException
at java.desktop/sun.font.FontManagerFactory$1.run(FontManagerFactory.java:86)
at java.base/java.security.AccessController.doPrivileged(Native Method)
at java.desktop/sun.font.FontManagerFactory.getInstance(FontManagerFactory.java:74)
at java.desktop/sun.font.SunFontManager.getInstance(SunFontManager.java:247)
at java.desktop/sun.font.FontDesignMetrics.getMetrics(FontDesignMetrics.java:265)
at java.desktop/java.awt.Font.getStringBounds(Font.java:2607)
at java.desktop/java.awt.Font.getStringBounds(Font.java:2517)
at org.jfree.chart.plot.SpiderWebPlot.drawLabel(SpiderWebPlot.java:1417)
at org.jfree.chart.plot.SpiderWebPlot.draw(SpiderWebPlot.java:1202)
at org.jfree.chart.JFreeChart.draw(JFreeChart.java:1286)
at org.jfree.chart.JFreeChart.createBufferedImage(JFreeChart.java:1453)
at org.jfree.chart.JFreeChart.createBufferedImage(JFreeChart.java:1434)
at org.jfree.chart.JFreeChart.createBufferedImage(JFreeChart.java:1419)
at com.sonar.governance.D.B.A(Unknown Source)
at com.sonar.governance.D.B.A(Unknown Source)
at com.sonar.governance.D.B.A(Unknown Source)
at com.sonar.governance.ce.E.E.A(Unknown Source)
at com.sonar.governance.ce.E.E.A(Unknown Source)
at com.sonar.governance.ce.E.B.A(Unknown Source)
at com.sonar.governance.ce.E.D$_B.A(Unknown Source)
at com.sonar.governance.ce.E.D$_B.visitView(Unknown Source)
at org.sonar.ce.task.projectanalysis.component.PathAwareCrawler.visitNode(PathAwareCrawler.java:105)
at org.sonar.ce.task.projectanalysis.component.PathAwareCrawler.visitImpl(PathAwareCrawler.java:73)
at org.sonar.ce.task.projectanalysis.component.PathAwareCrawler.visit(PathAwareCrawler.java:50)
at com.sonar.governance.ce.E.D.execute(Unknown Source)
at org.sonar.ce.task.step.ComputationStepExecutor.executeStep(ComputationStepExecutor.java:81)
at org.sonar.ce.task.step.ComputationStepExecutor.executeSteps(ComputationStepExecutor.java:72)
at org.sonar.ce.task.step.ComputationStepExecutor.execute(ComputationStepExecutor.java:59)
at com.sonar.governance.ce.D.E.A.E.A(Unknown Source)
at com.sonar.governance.ce.D.E.A.B.A(Unknown Source)
at com.sonar.governance.ce.F.A.B(Unknown Source)
at com.sonar.governance.ce.F.A.process(Unknown Source)
at org.sonar.ce.taskprocessor.CeWorkerImpl$ExecuteTask.executeTask(CeWorkerImpl.java:235)
at org.sonar.ce.taskprocessor.CeWorkerImpl$ExecuteTask.run(CeWorkerImpl.java:217)
at org.sonar.ce.taskprocessor.CeWorkerImpl.findAndProcessTask(CeWorkerImpl.java:162)
at org.sonar.ce.taskprocessor.CeWorkerImpl$TrackRunningState.get(CeWorkerImpl.java:137)
at org.sonar.ce.taskprocessor.CeWorkerImpl.call(CeWorkerImpl.java:89)
at org.sonar.ce.taskprocessor.CeWorkerImpl.call(CeWorkerImpl.java:53)
at com.google.common.util.concurrent.TrustedListenableFutureTask$TrustedFutureInterruptibleTask.runInterruptibly(TrustedListenableFutureTask.java:125)
at com.google.common.util.concurrent.InterruptibleTask.run(InterruptibleTask.java:69)
at com.google.common.util.concurrent.TrustedListenableFutureTask.run(TrustedListenableFutureTask.java:78)
at java.base/java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:515)
at java.base/java.util.concurrent.FutureTask.run(FutureTask.java:264)
at java.base/java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.run(ScheduledThreadPoolExecutor.java:304)
at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1128)
at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:628)
at java.base/java.lang.Thread.run(Thread.java:834)
Caused by: java.lang.reflect.InvocationTargetException: null
at java.base/jdk.internal.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)
at java.base/jdk.internal.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:62)
at java.base/jdk.internal.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:45)
at java.base/java.lang.reflect.Constructor.newInstance(Constructor.java:490)
at java.desktop/sun.font.FontManagerFactory$1.run(FontManagerFactory.java:84)
… 46 common frames omitted
Caused by: java.lang.NullPointerException: null
at java.desktop/sun.awt.FontConfiguration.getVersion(FontConfiguration.java:1262)
at java.desktop/sun.awt.FontConfiguration.readFontConfigFile(FontConfiguration.java:225)
at java.desktop/sun.awt.FontConfiguration.init(FontConfiguration.java:107)
at java.desktop/sun.awt.X11FontManager.createFontConfiguration(X11FontManager.java:719)
at java.desktop/sun.font.SunFontManager$2.run(SunFontManager.java:367)
at java.base/java.security.AccessController.doPrivileged(Native Method)
at java.desktop/sun.font.SunFontManager.(SunFontManager.java:312)
at java.desktop/sun.awt.FcFontManager.(FcFontManager.java:35)
at java.desktop/sun.awt.X11FontManager.(X11FontManager.java:56)
… 51 common frames omitteds
The web.log INFO:

processing of request /api/governance_reports/download?componentKey=platform failed
java.lang.InternalError: java.lang.reflect.InvocationTargetException
at java.desktop/sun.font.FontManagerFactory$1.run(FontManagerFactory.java:86)
at java.base/java.security.AccessController.doPrivileged(Native Method)
at java.desktop/sun.font.FontManagerFactory.getInstance(FontManagerFactory.java:74)
at java.desktop/sun.font.SunFontManager.getInstance(SunFontManager.java:247)
at java.desktop/sun.font.FontDesignMetrics.getMetrics(FontDesignMetrics.java:265)
at java.desktop/java.awt.Font.getStringBounds(Font.java:2607)
at java.desktop/java.awt.Font.getStringBounds(Font.java:2517)
at org.jfree.chart.plot.SpiderWebPlot.drawLabel(SpiderWebPlot.java:1417)
at org.jfree.chart.plot.SpiderWebPlot.draw(SpiderWebPlot.java:1202)
at org.jfree.chart.JFreeChart.draw(JFreeChart.java:1286)
at org.jfree.chart.JFreeChart.createBufferedImage(JFreeChart.java:1453)
at org.jfree.chart.JFreeChart.createBufferedImage(JFreeChart.java:1434)
at org.jfree.chart.JFreeChart.createBufferedImage(JFreeChart.java:1419)
at com.sonar.governance.D.B.A(Unknown Source)
at com.sonar.governance.D.B.A(Unknown Source)
at com.sonar.governance.D.B.A(Unknown Source)
at com.sonar.governance.D.A.F.handle(Unknown Source)
at org.sonar.server.ws.WebServiceEngine.execute(WebServiceEngine.java:110)
at org.sonar.server.platform.web.WebServiceFilter.doFilter(WebServiceFilter.java:88)
at org.sonar.server.platform.web.MasterServletFilter$GodFilterChain.doFilter(MasterServletFilter.java:139)
at org.sonar.server.platform.web.MasterServletFilter.doFilter(MasterServletFilter.java:108)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at org.sonar.server.platform.web.UserSessionFilter.doFilter(UserSessionFilter.java:88)
at org.sonar.server.platform.web.UserSessionFilter.doFilter(UserSessionFilter.java:72)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at org.sonar.server.platform.web.CacheControlFilter.doFilter(CacheControlFilter.java:76)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at org.sonar.server.platform.web.SecurityServletFilter.doHttpFilter(SecurityServletFilter.java:76)
at org.sonar.server.platform.web.SecurityServletFilter.doFilter(SecurityServletFilter.java:48)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at org.sonar.server.platform.web.RedirectFilter.doFilter(RedirectFilter.java:58)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at org.sonar.server.platform.web.RequestIdFilter.doFilter(RequestIdFilter.java:66)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at org.sonar.server.platform.web.RootFilter.doFilter(RootFilter.java:62)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at org.apache.catalina.filters.SetCharacterEncodingFilter.doFilter(SetCharacterEncodingFilter.java:109)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:199)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:96)
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:543)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:139)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:81)
at ch.qos.logback.access.tomcat.LogbackValve.invoke(LogbackValve.java:256)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:87)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:343)
at org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:615)
at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:65)
at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:818)
at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1627)
at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49)
at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1128)
at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:628)
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
at java.base/java.lang.Thread.run(Thread.java:834)
Caused by: java.lang.reflect.InvocationTargetException: null
at java.base/jdk.internal.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)
at java.base/jdk.internal.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:62)
at java.base/jdk.internal.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:45)
at java.base/java.lang.reflect.Constructor.newInstance(Constructor.java:490)
at java.desktop/sun.font.FontManagerFactory$1.run(FontManagerFactory.java:84)
… 62 common frames omitted
Caused by: java.lang.NullPointerException: null
at java.desktop/sun.awt.FontConfiguration.getVersion(FontConfiguration.java:1262)
at java.desktop/sun.awt.FontConfiguration.readFontConfigFile(FontConfiguration.java:225)
at java.desktop/sun.awt.FontConfiguration.init(FontConfiguration.java:107)
at java.desktop/sun.awt.X11FontManager.createFontConfiguration(X11FontManager.java:719)
at java.desktop/sun.font.SunFontManager$2.run(SunFontManager.java:367)
at java.base/java.security.AccessController.doPrivileged(Native Method)
at java.desktop/sun.font.SunFontManager.(SunFontManager.java:312)
at java.desktop/sun.awt.FcFontManager.(FcFontManager.java:35)
at java.desktop/sun.awt.X11FontManager.(X11FontManager.java:56)
… 67 common frames omitted

Any suggestion for these exception? Look forward to your answer.
Thanks

Tobias_Trabelsi · September 1, 2020, 7:32am

Hey @john2 ,

i am currently investigating something like this in another thread. could you share:

The OS SonarQube is running on
The java version
- and how you installed java
did you already try to install libfontconfig1 and ttf-dejavu ?

thank you for the information

john2 · September 1, 2020, 8:01am

Hi @Tobias_Trabelsi
For your question:

The OS version is CentOS 7.7.1908
I didn’t found these dependencies in CentOS7 server. Can you give the more detail name to me?

Thanks

john2 · September 1, 2020, 8:09am

Searched the google and installed the fontconfig. but this solution does’t works

Installed:
  fontconfig.x86_64 0:2.13.0-4.3.el7

Dependency Installed:
  dejavu-fonts-common.noarch 0:2.33-6.el7        dejavu-sans-fonts.noarch 0:2.33-6.el7        fontpackages-filesystem.noarch 0:1.44-8.el7

Tobias_Trabelsi · September 1, 2020, 8:23am

okay which java version is sq running on and how did you install it?

john2 · September 1, 2020, 8:47am

The java version is :

openjdk 11 2018-09-25

OpenJDK Runtime Environment 18.9 (build 11+28)

OpenJDK 64-Bit Server VM 18.9 (build 11+28, mixed mode)

Tobias_Trabelsi · September 1, 2020, 8:53am

and you installed it via yum install java-11-openjdk ?

Tobias_Trabelsi · September 1, 2020, 9:12am

i just installed a centos 7 vm and did the following:

sudo yum install java-11-openjdk unzip wget
wget https://binaries.sonarsource.com/CommercialDistribution/sonarqube-enterprise/sonarqube-enterprise-8.4.2.36762.zip
unzip sonarqube-enterprise-8.4.2.36762.zip
sudo sysctl -w vm.max_map_count=262144
sudo sysctl -w fs.file-max=65536
sudo ulimit -n 65536
sudo ulimit -u 4096
# configured sonarqube to connect to a preloaded database
./sonarqube-enterprise-8.4.2.36762/bin/linux-x86-64/sonar.sh start

and i could download a portfolio report when sonarqube was up. i noticed that the java version is a different one, so how did you install it?

java -version
openjdk version "11.0.8" 2020-07-14 LTS
OpenJDK Runtime Environment 18.9 (build 11.0.8+10-LTS)
OpenJDK 64-Bit Server VM 18.9 (build 11.0.8+10-LTS, mixed mode, sharing)

john2 · September 2, 2020, 2:17am

It works. Thanks for your support.

system · September 9, 2020, 2:17am

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Portfolio PDF Report Fails to download and background task failed

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