Not getting Verification code in my email

SonarQube Cloud
1

I am currently unable to receive the verification code email from sonarcloud.io. Could you please advise if there is a known delay, or if this is an isolated issue with my account that requires specific troubleshooting?

2

Hello,

Thanks for reporting this. Can you confirm that this account is configured to receive external email? Are you the only user having this trouble, or are users in your Enterprise having the same issue? Can you share the email address of an account having this problem?

Thanks,

Stevan

4

Hello,

The issue is isolated to the service account “sonar-ter***”, not my own user account.

I have verified that this address is configured to receive external email and there are no blocking filters in place.

Thanks,
Volodymyr