My card details are valid but still sonarcloud is unable to take the payment out of it

My payment details are valid. no issue with the card. But sonarcloud says account is suspended because not valid payment info. Unable to analyse my code. Please suggest why it is not able to take the payment.

I am able to make other payments with the same card.

Thank you in advance.

Hi,

Could you drop a line to contact@sonarcloud.io?

 
Thx,
Ann