"Marketplace - SonarSource Editions" does no resolve

SonarQube LTS 8.9.0 LTS CE

Installed Sonarqube 8.9 LTS on-prem, internal. This was an upgrade from 7.9.6 LTS CE
Marketplace page does not resolve “Marketplace - SonarSource Editions” properly.
After a brief delay, it shows: “The request cannot be processed. Try again later.”

The list of third-party plugins resolves fine and are downloadable/installable.

See below.

Hi @ianw ,

Is this problem still showing? I’m guessing there’s some outbound network monitoring going on, that might be blocking this request. If you have access to any reverse proxy logs, you might be able to see the requests being blocked, and whitelist them.

Hi,

There is no reverse proxy, but there is a corporate proxy to get to out the real world.

Something appears to have changed,but not sure what. We no longer have a 7.9.6 instance to compare against (but that worked previously in any case).

We can now see the content within Chrome, Firefox and Edge, but it is not working within IE11 (Being a large Enterprise, it remains “the Corporate standard browser” …).

I also noticed the documentation page throws the same error. Seems it’s the same .js module throwing the error. I have attached logs for both.

SCRIPT1028: Expected identifier, string or number
7.1619792615098.chunk.js (1,2392)
ChunkLoadError: Loading chunk 7 failed.
(missing: http://sonarqube:9000/js/7.1619792615098.chunk.js)
   {
      [functions]: ,
      __proto__: { },
      description: "",
      message: "Loading chunk 7 failed.
(missing: http://sonarqube:9000/js/7.1619792615098.chunk.js)",
      name: "ChunkLoadError",
      number: 0,
      request: "http://sonarqube:9000/js/7.1619792615098.chunk.js",
      stack: "ChunkLoadError: Loading chunk 7 failed.
(missing: http://sonarqube:9000/js/7.1619792615098.chunk.js)
   at vl (http://sonarqube:9000/js/vendors-app.1619792615098.chunk.js:21:104945)
   at su (http://sonarqube:9000/js/vendors-app.1619792615098.chunk.js:21:96689)
   at lu (http://sonarqube:9000/js/vendors-app.1619792615098.chunk.js:21:96617)
   at Jl (http://sonarqube:9000/js/vendors-app.1619792615098.chunk.js:21:93701)
   at Anonymous function (http://sonarqube:9000/js/vendors-app.1619792615098.chunk.js:21:45361)
   at t.unstable_runWithPriority (http://sonarqube:9000/js/vendors-app.1619792615098.chunk.js:29:3837)
   at Ho (http://sonarqube:9000/js/vendors-app.1619792615098.chunk.js:21:45057)
   at Ko (http://sonarqube:9000/js/vendors-app.1619792615098.chunk.js:21:45308)
   at F (http://sonarqube:9000/js/vendors-app.1619792615098.chunk.js:29:2777)
   at k.port1.onmessage (",
      Symbol()_6.ag41rdbuuqr: undefined,
      Symbol(observable)_x.ag41rdbuux9: undefined,
      Symbol(react.async_mode)_w.ag41rdbuux9: undefined,
      Symbol(react.block)_v.ag41rdbuuka: undefined,
      Symbol(react.concurrent_mode)_t.ag41rdbuuka: undefined,
      Symbol(react.context)_o.ag41rdbuuka: undefined,
      Symbol(react.element)_i.ag41rdbuuka: undefined,
      Symbol(react.forward_ref)_p.ag41rdbuuka: undefined,
      Symbol(react.fragment)_k.ag41rdbuuka: undefined,
      Symbol(react.fundamental)_y.ag41rdbuux9: undefined,
      Symbol(react.lazy)_s.ag41rdbuuka: undefined,
      Symbol(react.memo)_r.ag41rdbuuka: undefined,
      Symbol(react.portal)_j.ag41rdbuuka: undefined,
      Symbol(react.profiler)_m.ag41rdbuuka: undefined,
      Symbol(react.provider)_n.ag41rdbuuka: undefined,
      Symbol(react.responder)_z.ag41rdbuux9: undefined,
      Symbol(react.scope)_10.ag41rdbuux: undefined,
      Symbol(react.strict_mode)_l.ag41rdbuuka: undefined,
      Symbol(react.suspense)_q.ag41rdbuuka: undefined,
      Symbol(react.suspense_list)_u.ag41rdbuuka: undefined,
      type: "missing"
   }

sonarqube-err-admin-marketplace.txt (7.3 KB)
sonarqube-err-admin-marketplace.txt (7.3 KB)

Hi,

Any updates to this issue? We are seeing the same issue when trying to access /documentation from the Administration | Marketplace page:

Plugins

Plugins available in the Marketplace are not provided or supported by SonarSource. Please reach out directly to their maintainers for support.

Installing a plugin is a manual operation. Please refer to the documentation.