Lost Access to Project Despite Being Organization Owner

Laurent_Bartet · May 23, 2025, 2:21pm

Hello SonarCloud Support Team,

I am the owner of an organization on SonarCloud, but I mistakenly removed my own permissions from one of the projects within the organization. As a result, I no longer have access to that project and cannot manage or modify it in any way.

Since I am still the organization owner, I was expecting to be able to recover access through the organization settings, but I can’t find a way to reassign permissions to myself for that specific project.

Could you please help me restore my access to the project, or advise on how I can regain administrative rights over it?

Thank you very much in advance for your help.

Best regards,
Laurent Bartet

Colin · May 23, 2025, 4:21pm

Hey there.

If you’re using the Free/Team plan, take a look at this post.

If you’re using the Enterprise Plan, you can follow these docs.

Laurent_Bartet · May 26, 2025, 2:16pm

Thank you Colin for your response !

Laurent_Bartet · May 26, 2025, 2:40pm

Hello Colin,

I’m using the team plan and when I use the api https://sonarcloud.io/api/permissions/add_user, I have the 404 error …

Colin · May 28, 2025, 9:28pm

Hey @Laurent_Bartet

This might sound unhelpful… but you’re sure that you’re replacing PROJECT_KEY and ORG_KEY from these commands are using the right values?

curl --header 'Authorization: Bearer MY_TOKEN' -X POST 'https://sonarcloud.io/api/permissions/add_user?projectKey=PROJECT_KEY&login=LOGIN&permission=admin&organization=ORG_KEY'
curl --header 'Authorization: Bearer MY_TOKEN' -X POST 'https://sonarcloud.io/api/permissions/add_user?projectKey=PROJECT_KEY&login=LOGIN&permission=user&organization=ORG_KEY'

The only situation where this API should return a 404 on a project in an org your account is an owner of is if these two values are not correct.

It’s worth double checking, especially if you belong to multiple orgs.

Laurent_Bartet · June 3, 2025, 6:00am

Hi Colin,

Thank you for your response.
I didn’t access to the project anymore so I don’t know the project key. I have only the name of the project: Wagram-One

Colin · June 6, 2025, 2:51pm

Hey @Laurent_Bartet

I’m still following up on this in the background. Thanks for your patience.

Laurent_Bartet · June 12, 2025, 8:20am

Hi colin,

Now I use the good project key but I have the 401 error…

Colin · June 19, 2025, 2:15pm

Hey @Laurent_Bartet

So sorry for the delayed response

A 401 usually indicates missing authentication. Have you included a token?

Laurent_Bartet · June 23, 2025, 7:29am

Yes I included a token, here the complete request (the token is not the good):

POST https://sonarcloud.io/api/permissions/add_user?projectKey=dynamesit_Wagram-ONE&login=laurent-bartet75054&permission=admin&organization=dynamesit
401
57 ms
Network

Request Headers
Authorization: Bearer 5gBcOPYbaxf5kXYZLsnHzvQBK2M82EhvK8cO41Mt1d8PBLqvQY7xJQQJ99BDACAAAAALkiujAAASAZDO38T6
User-Agent: PostmanRuntime/7.44.0
Accept: /
Postman-Token: 7828fd89-4647-4fb0-a36d-5619a7e16d6e
Host: sonarcloud.io
Accept-Encoding: gzip, deflate, br
Connection: keep-alive
Content-Length: 0

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Lost Access to Project Despite Being Organization Owner

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