Lost access to our project

We used to have an account to our project but it has been taken away overnight. No changes are made from our side. Please restore.

Hi,

Welcome to the community!

It’s not clear to me what you mean here. Could you elaborate, please?

 
Thx,
Ann

There’s not much to elaborate.

We had a project under: SonarCloud
It was accessible for 1 month and then suddenly went to 404. I’d like to know what happened.

Hi,

Thanks. Even that little bit helps. At a guess, someone on the team deleted it. But I’ve flagged this for the attention of people with access to logs.

 
Ann

Thank you. If that’s possible we’d like it restored.

1 Like

Any update on this?

Hi @pjenei , i will investigate your issue, but first, I need you to answer one question: when this project was analyzed for the last time? You don’t need to tell me precisely, but I need to know if this project was active or inactive, so just the month it was analyzed for the last time that you remember would be fine.

I think a couple of weeks ago it still was fine.

never mind, we managed to access it via SonarCloud

The link I provided at first is still dysfunctional but I don’t care, this one works.

thanks, you can close this ticket.