Ldap users are not able to login

I am trying to login to my sonar server with ldap credentials and I am not able to login . I logged in with admin user and saw these errors in web server logs.

ERROR web[AZUONHqXgHOLwBrsCYc/][o.s.u.c.UpdateCenterDeserializer] ltsVersion seems wrong as it is not listed in SonarQube versions
2025.03.19 09:37:39 ERROR web[AZUONHqXgHOLwBrsCYc/][o.s.u.c.UpdateCenterDeserializer] l10nru.25.1.sqVersions should be defined
2025.03.19 09:37:39 ERROR web[AZUONHqXgHOLwBrsCYc/][o.s.u.c.UpdateCenterDeserializer] Plugin Russian Pack version 25.1 should declare compatible SQ versions
2025.03.19 09:37:39 ERROR web[AZUONHqXgHOLwBrsCYc/][o.s.u.c.UpdateCenterDeserializer] l10nzh.24.12.sqVersions should be defined
2025.03.19 09:37:39 ERROR web[AZUONHqXgHOLwBrsCYc/][o.s.u.c.UpdateCenterDeserializer] Plugin Chinese Pack version 24.12 should declare compatible SQ versions
2025.03.19 09:37:39 ERROR web[AZUONHqXgHOLwBrsCYc/][o.s.u.c.UpdateCenterDeserializer] l10nzh.25.1.sqVersions should be defined
2025.03.19 09:37:39 ERROR web[AZUONHqXgHOLwBrsCYc/][o.s.u.c.UpdateCenterDeserializer] Plugin Chinese Pack version 25.1 should declare compatible SQ versions
2025.03.19 09:37:39 ERROR web[AZUONHqXgHOLwBrsCYc/][o.s.u.c.UpdateCenterDeserializer] l10nzhtw.1.2.sqVersions should be defined
2025.03.19 09:37:39 ERROR web[AZUONHqXgHOLwBrsCYc/][o.s.u.c.UpdateCenterDeserializer] Plugin TraditionalChinese Pack version 1.2 should declare compatible SQ versions
2025.03.19 09:37:39 ERROR web[AZUONHqXgHOLwBrsCYc/][o.s.u.c.UpdateCenterDeserializer] openedge.2.30.0.sqVersions should be defined
2025.03.19 09:37:39 ERROR web[AZUONHqXgHOLwBrsCYc/][o.s.u.c.UpdateCenterDeserializer] Plugin OpenEdge version 2.30.0 should declare compatible SQ versions

please help in resolving the issue.

version: 10.2.1
deployed through helm charts in a Microk8s cluster.

Hi,

Your version is past EOL. You should upgrade to either the latest version or the current LTA (long-term active version) at your earliest convenience. Your upgrade path is:

10.2 → 2025.1.1

You may find these resources helpful:

If you have questions about upgrading, feel free to open a new thread for that here.

Regarding your question, you can ignore those errors. They’re caused by some data changes on our side that older versions don’t understand.

To be fair, they still show up in the latest version, but should disappear with the next releases.

 
HTH,
Ann

raised a doubt in separate thread as suggested.
thanks