Since the original issue you reported is solved I suggest you to create a new post for the issue.
Anyways what I suggest is to do this since there is a single email being used for both accounts (Gitlab and Azure).
- Assign any other user (different email) to your enterprise org
- You login with Gitlab and assign this user as an enterprise and org admin
- You login to SonarQube Cloud with Azure DevOps login
- Ask this user, you assigned in step 1 to add your user (using email) to the org (which will add the AD user) and assign this user both the Org admin and Enterprise admin permission.
If you still need assistance, please create a new community post and the responsible team will assist you further.
Cheers,
Sarath