I am getting this issue "Project not found. Please check the 'sonar.projectKey' and 'sonar.organizat

SonarQube Cloud
, ,
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  • Hi SonarCloud Team,

    We recently had a subscription payment failure for our SonarCloud organization
    (kaleidofin-private-limited). The payment has now been completed successfully.

    However, all new analyses and PR analyses are still failing with the error:

    “ERROR: Project not found”

    Details:

    • Organization: kaleidofin-private-limited
    • Affected projects: krediline-server (and others)
    • Token is valid and can list projects via API
    • Projects are visible in UI
    • ALM binding shows BOUND
    • Same pipelines were working before the billing issue

    This appears to match a known SonarCloud behavior where analysis remains blocked
    after billing recovery (as discussed in Apr 2023 / Feb 2024 community threads).

    Could you please revalidate or re-enable analysis execution for our organization?

    Thanks,
    kishor

    ALM used - - Gitlab

  • CI system used - Jenkins

  • Scanner command used when applicable -
    sh(
    label: “Run Sonar Scan”,
    script: ‘’’
    export JAVA_HOME=$JAVA_HOME17
    /DATA/jenkins/tools/hudson.plugins.sonar.SonarRunnerInstallation/SonarQube/bin/sonar-scanner -Dsonar.pullrequest.key=$CHANGE_ID
    ‘’’
    )

  • Languages of the repository - java
    *
    ```

    export JAVA_HOME=/usr/lib/jvm/jdk-17/DATA/jenkins/tools/hudson.plugins.sonar.SonarRunnerInstallation/SonarQube/bin/sonar-scanner -Dsonar.pullrequest.key=8272INFO: Scanner configuration file: /DATA/jenkins/tools/hudson.plugins.sonar.SonarRunnerInstallation/SonarQube/conf/sonar-scanner.propertiesINFO: Project root configuration file: /DATA/jenkins/workspace/eidofin-krediline-server_MR-8272/krediline-server/sonar-project.propertiesINFO: SonarScanner 4.7.0.2747INFO: Java 17 Oracle Corporation (64-bit)INFO: Linux 5.15.0-1084-aws amd64INFO: User cache: /var/lib/jenkins/.sonar/cacheINFO: Scanner configuration file: /DATA/jenkins/tools/hudson.plugins.sonar.SonarRunnerInstallation/SonarQube/conf/sonar-scanner.propertiesINFO: Project root configuration file: /DATA/jenkins/workspace/eidofin-krediline-server_MR-8272/krediline-server/sonar-project.propertiesINFO: Analyzing on SonarCloudINFO: Default locale: "en", source code encoding: "UTF-8" (analysis is platform dependent)INFO: Load global settingsINFO: Load global settings (done) | time=537msINFO: Server id: 1BD809FA-AWHW8ct9-T_TB3XqouNuINFO: Loading required pluginsINFO: Load plugins indexINFO: Load plugins index (done) | time=230msINFO: Load/download pluginsINFO: Load/download plugins (done) | time=113msINFO: Loaded core extensions: sca, architecture, a3sINFO: Process project propertiesINFO: Project key: krediline-serverINFO: Base dir: /DATA/jenkins/workspace/eidofin-krediline-server_MR-8272/krediline-serverINFO: Working dir: /DATA/jenkins/workspace/eidofin-krediline-server_MR-8272/krediline-server/.scannerworkINFO: Found an active CI vendor: 'Jenkins'INFO: Load project branchesINFO: Load project branches (done) | time=419msINFO: Load project settings for component key: 'krediline-server'INFO: Load project settings for component key: 'krediline-server' (done) | time=295msINFO: Check ALM binding of project 'krediline-server'INFO: Detected project binding: BOUNDINFO: Check ALM binding of project 'krediline-server' (done) | time=266msINFO: Load project pull requests: Load project pull requests (done) | time=667msINFO: Load branch configurationINFO: ------------------------------------------------------------------------INFO: EXECUTION FAILUREINFO: ------------------------------------------------------------------------INFO: Total time: 6.962sINFO: Final Memory: 12M/60MINFO: ------------------------------------------------------------------------ERROR: Error during SonarScanner executionERROR: Project not found. Please check the 'sonar.projectKey' and 'sonar.organization' properties, the 'SONAR_TOKEN' environment variable, or contact the project administrator to check the permissions of the user the token belongs toERROR: ERROR: Re-run SonarScanner using the -X switch to enable full debug logging.script returned exit code

this Was working fine yesterday, today only i have faced the the issue , i have checked the token which i have used using the token i am able to pull the sonar repo

```
curl -u token: “https://sonarcloud.io/api/projects/search?organization=kaleidofin-private-limited”
,{“organization”:“kaleidofin-private-limited”,“key”:“krediline-server”,“name”:“kaleidofin-krediline-server”,“qualifier”:“TRK”,“visibility”:“private”,“lastAnalysisDate”:“2025-12-10T19:44:45+0000”,“revision”:“a4b4ceb1a712cb1cb9e1fd767d37a1f52aa16ef1”}

today i saw the payment failed issue in sonar cloud after made the payment still facing the same issue , can you resolve this one asap. Our production impaired .