How SonarQube matches Copilot users?

SonarQube Server / Community Build
1

Must-share information (formatted with Markdown):

  • SonarQube Server v2025.5 (113872) / Developer Edition
  • Docker
  • what are you trying to achieve
    • Enable Autodetect AI-Generated Code feature

Hello

i’m trying to enable Autodetect AI-Generated Code feature of SQ, on an already existing and working integration between our SQ instance and our GitHub.com organization.

  • On GitHub side, user accounts are manually created, and are configured with public email address matching user company email (usually in lowercase)

  • On SonarQube side, user accounts are automatically created at first logging, populating data from internal LDAP. Email associated to account are not in lowercase (Firstnam.Lastname@domain.com).

On SQ web.log side, i can see it properly fetches the Copilot seats, but it is not able to associate properly with SQ users (only 1 found)

2025.12.06 10:11:38 INFO  web[com.sonar.x.j.j.x] [Copilot] Fetching Copilot seats information for 1 Github App configurations
2025.12.06 10:11:39 INFO  web[com.sonar.x.j.j.j.h] [Copilot] Fetched 76 Copilot seats for organization ... and installation 30548568
2025.12.06 10:11:39 INFO  web[com.sonar.x.j.j.x] [Copilot] Successfully fetched 76 Copilot seats information
2025.12.06 10:11:39 INFO  web[com.sonar.x.j.j.x] [Copilot] Found 1 users matching Copilot seat assignment
2025.12.06 10:11:39 INFO  web[com.sonar.x.j.j.x] [Copilot] Updated Copilot AI tool usage for 1 users

How can we “debug” this issue? Is there a documentation page describing how users are mapped between those 2 platforms?

Thanks

2

Hi,

I suspect you’ve already come pretty close to identifying the issue (case) but can you enable debug logging (Administration → System → Logs level) and re-run this? Note that debug-level logging gets big, fast, so you’ll want to return to INFO level quickly.

 
Ann

3

Thanks for the advice, but before enabling debug logs, do you know how to trigger the Copilot seats fetch?

I see in logs it is executing daily at same time, but not sure how to trigger the action…

4

Hi,

I think you might be able to trigger this by toggling Autodetect AI-Generated code off and back on.

Separately, double-checking the docs, I find

  1. If you are using SonarQube Server with the GitHub Enterprise Server (the self-hosted version of the GitHub platform) or SSO, a SonarQube administrator must set up an SCM account for each Copilot Business subscription user so that the users’ Copilot login matches their GitHub Enterprise Server login.

So for the non-syncing users, I think it’s worth creating an additional SCM Account in lower case. Can you give that a try on at least one user and see if that works?

 
Thx,
Ann