How does one recover our organization? We are a paid customer

SonarQube Cloud
1

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  • ALM used (GitHub, Bitbucket Cloud, Azure DevOps)
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  • Scanner command used when applicable (private details masked)
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We are an Azure Dev Ops paying client and need to recover our Organization. What is the process to do so?

2

Hey there.

From the docs:

Restoring administrator access to an organization
If you lost administrator access to your organization, send a request to contact@sonarcloud.io with all the necessary details.

3

Colin,

No, I was in SonarCloud and was trying to remove a Single Azure GIT Collection and inadvertently deleted our whole Organization. How can I get this recovered as a Paying Customer.