Fail to set up email notification on sonarqube-7.3

SonarQube Server / Community Build
1
  • version: sonarqube-7.3
  • error observed :
    I’m trying to set up email notification on sonarqube, I’ve configured email related configuration, my smtp server are “smtp-mail.outlook.com”, but when I click the “Send Test Email” button on configuration page, I always get error message “Read timed out. Exception reading response. Sending the email to the following server failed : smtp-mail.outlook.com:587”

From <SONAR_HOME>/logs/access.log, I see following error log:

  • [22/Oct/2018:01:27:41 -0700] “POST /sonar/api/emails/send HTTP/1.1” 400 161 “http://10.176.6.49:9000/sonar/admin/settings” “Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.100 Safari/537.36” “AWXxeD2iBiGKrTXaAG6c”

Can anyone help me on this issue?

2

Hi,

It’s not the access log that will help you here. Take a look at the Troubleshooting documentation.

 
Ann

3

Thanks for the reply, Ann.

The problem is, when I click “Send Test Email” button and observed above error issue, only access.log has update, other log files in your troubleshooting page has no message output at all. Could you help?

4

In simple ask, which special points I need to take care of if I need to send email notification from sonarqube, I’ve check all configuration from document regarding email notification on sonar but still not works. By the way, I use outlook.com smtp server, and confirmed sonarqube instance is able to connect with that smtp server.

5

Hi,

I really don’t know what else to tell you. The first step is to make sure SonarQube can send that test email to/via your SMTP server, and with no error logs, it’s going to be impossible to help you diagnose this remotely.

 
Ann

6

Hello All,

I am able to send emails with below SMTP details.

SMTP Host : smtp.office365.com
Port : 587
SMTP UserName :
SMTP Password :
Secure Connection : starttls
From Address :
To Address :

Thanks,
Srinivas