Couldn’t verify your authorization to access this page

SonarQube Cloud
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Dear SonarCloud team, a large customer on SonarCloud is facing connection issues. Here is the problem as laid out by the customer:

[…] one [REDACTED] user that receives [the] following message when logging to sonarcloud, he was removed from [the] organization and added again but no change. […] the user is [REDACTED]

Post-publication edit: for the record, the error message reads: Hey! Sorry, but we couldn’t verify your authorization to access this page. When we tried, here’s what the provider said: You can’t sign up because login “REDACTED” is already used by an existing user

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Please feel free to contact me in case you would need any additional information from our side

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Thanks, @BartoszWilga, you will be contacted if needed.

Have a good end of your day

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The user can now log back into SonarCloud after the fix was implemented.

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