Cannot access organisation

My organisation has disappeared and I can’t seem to login any more (I get organisation doesn’t exist). However if I use a new login, I can’t import from Azure Devops as it says the organisation exists.

Can anyone help or give me some pointers?

I tried accounts help but they fobbed me off onto this portal - I’m pretty sure the issue is that the account has been disabled for whatever reason (and yes we paid the last bill!).


Hey @Mark_Burston,

I will open a private thread with you, so you can share the organization key.