Can no longer sign in using GitLab credentials

Hi all,

I’m no longer able to log into SonarCloud using my GitLab credentials. The error that’s returned is:

You’re not authorized to access this page.
Reason: You can’t sign up because login ‘xyz’ is already used by an existing user.

I suspect this may have something to do with the fact that I changed up my GitLab account to reflect a different primary email. Regardless, I’d like the association re-established. With whom can I speak about this?

Hello @solaricomm,

I will look into your login issue.

I will create a PM between us, so that you can send me your login information in order for me to investigate further.

Regards,

Justin

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