Analysis cannot reach sonarserver.mydomain.com

I am getting this error from gitlab although proxy is working properly dont know how this error is there

INFO: SonarQube Scanner 4.2.0.1873
INFO: Java 11.0.3 AdoptOpenJDK (64-bit)
INFO: Linux 5.4.60 amd64
INFO: User cache: /root/.sonar/cache
ERROR: SonarQube server [https://sonarserver.mydomain.com] can not be reached
INFO: ------------------------------------------------------------------------
INFO: EXECUTION FAILURE
INFO: ------------------------------------------------------------------------
INFO: Total time: 10.722s
INFO: Final Memory: 3M/40M
INFO: ------------------------------------------------------------------------
ERROR: Error during SonarQube Scanner execution
org.sonarsource.scanner.api.internal.ScannerException: Unable to execute SonarQube
	at org.sonarsource.scanner.api.internal.IsolatedLauncherFactory.lambda$createLauncher$0(IsolatedLauncherFactory.java:85)
	at java.base/java.security.AccessController.doPrivileged(Native Method)
	at org.sonarsource.scanner.api.internal.IsolatedLauncherFactory.createLauncher(IsolatedLauncherFactory.java:74)
	at org.sonarsource.scanner.api.internal.IsolatedLauncherFactory.createLauncher(IsolatedLauncherFactory.java:70)
	at org.sonarsource.scanner.api.EmbeddedScanner.doStart(EmbeddedScanner.java:185)
	at org.sonarsource.scanner.api.EmbeddedScanner.start(EmbeddedScanner.java:123)
	at org.sonarsource.scanner.cli.Main.execute(Main.java:73)
	at org.sonarsource.scanner.cli.Main.main(Main.java:61)
Caused by: java.lang.IllegalStateException: Fail to get bootstrap index from server
	at org.sonarsource.scanner.api.internal.BootstrapIndexDownloader.getIndex(BootstrapIndexDownloader.java:42)
	at org.sonarsource.scanner.api.internal.JarDownloader.getScannerEngineFiles(JarDownloader.java:58)
	at org.sonarsource.scanner.api.internal.JarDownloader.download(JarDownloader.java:53)
	at org.sonarsource.scanner.api.internal.IsolatedLauncherFactory.lambda$createLauncher$0(IsolatedLauncherFactory.java:76)
	... 7 more
Caused by: java.net.SocketTimeoutException: connect timed out
	at java.base/java.net.PlainSocketImpl.socketConnect(Native Method)
	at java.base/java.net.AbstractPlainSocketImpl.doConnect(Unknown Source)
	at java.base/java.net.AbstractPlainSocketImpl.connectToAddress(Unknown Source)
	at java.base/java.net.AbstractPlainSocketImpl.connect(Unknown Source)
	at java.base/java.net.SocksSocketImpl.connect(Unknown Source)
	at java.base/java.net.Socket.connect(Unknown Source)
	at org.sonarsource.scanner.api.internal.shaded.okhttp.internal.platform.Platform.connectSocket(Platform.java:130)
	at org.sonarsource.scanner.api.internal.shaded.okhttp.internal.connection.RealConnection.connectSocket(RealConnection.java:263)
	at org.sonarsource.scanner.api.internal.shaded.okhttp.internal.connection.RealConnection.connect(RealConnection.java:183)
	at org.sonarsource.scanner.api.internal.shaded.okhttp.internal.connection.ExchangeFinder.findConnection(ExchangeFinder.java:224)
	at org.sonarsource.scanner.api.internal.shaded.okhttp.internal.connection.ExchangeFinder.findHealthyConnection(ExchangeFinder.java:108)
	at org.sonarsource.scanner.api.internal.shaded.okhttp.internal.connection.ExchangeFinder.find(ExchangeFinder.java:88)
	at org.sonarsource.scanner.api.internal.shaded.okhttp.internal.connection.Transmitter.newExchange(Transmitter.java:169)
	at org.sonarsource.scanner.api.internal.shaded.okhttp.internal.connection.ConnectInterceptor.intercept(ConnectInterceptor.java:41)
	at org.sonarsource.scanner.api.internal.shaded.okhttp.internal.http.RealInterceptorChain.proceed(RealInterceptorChain.java:142)
	at org.sonarsource.scanner.api.internal.shaded.okhttp.internal.http.RealInterceptorChain.proceed(RealInterceptorChain.java:117)
	at org.sonarsource.scanner.api.internal.shaded.okhttp.internal.cache.CacheInterceptor.intercept(CacheInterceptor.java:94)
	at org.sonarsource.scanner.api.internal.shaded.okhttp.internal.http.RealInterceptorChain.proceed(RealInterceptorChain.java:142)
	at org.sonarsource.scanner.api.internal.shaded.okhttp.internal.http.RealInterceptorChain.proceed(RealInterceptorChain.java:117)
	at org.sonarsource.scanner.api.internal.shaded.okhttp.internal.http.BridgeInterceptor.intercept(BridgeInterceptor.java:93)
	at org.sonarsource.scanner.api.internal.shaded.okhttp.internal.http.RealInterceptorChain.proceed(RealInterceptorChain.java:142)
	at org.sonarsource.scanner.api.internal.shaded.okhttp.internal.http.RetryAndFollowUpInterceptor.intercept(RetryAndFollowUpInterceptor.java:88)
	at org.sonarsource.scanner.api.internal.shaded.okhttp.internal.http.RealInterceptorChain.proceed(RealInterceptorChain.java:142)
	at org.sonarsource.scanner.api.internal.shaded.okhttp.internal.http.RealInterceptorChain.proceed(RealInterceptorChain.java:117)
	at org.sonarsource.scanner.api.internal.shaded.okhttp.RealCall.getResponseWithInterceptorChain(RealCall.java:221)
	at org.sonarsource.scanner.api.internal.shaded.okhttp.RealCall.execute(RealCall.java:81)
	at org.sonarsource.scanner.api.internal.ServerConnection.callUrl(ServerConnection.java:113)
	at org.sonarsource.scanner.api.internal.ServerConnection.downloadString(ServerConnection.java:98)
	at org.sonarsource.scanner.api.internal.BootstrapIndexDownloader.getIndex(BootstrapIndexDownloader.java:39)

Hi,

If your SonarQube server location is properly configured, then this is going to be about something on your network blocking traffic from the analysis machine to your SonarQube server.

 
:woman_shrugging:
Ann

actually our gitlab (ci-cd) is using proxy can you please suggest how to use sonar if gitlab runner is in corporate proxy