I’m seeing the following warning on top of my SonarCloud dashboard:
“For security reasons, your access to SonarQube Cloud has been restricted. This is a temporary measure. To regain full access, you must change your email address on Azure DevOps or delete any SonarQube Cloud account using the same email address.”
A few details:
I only have one SonarCloud account and there are no duplicates as far as I know.
My access was working perfectly until about a week ago.
I sign in via Azure DevOps.
Could you help me understand why this restriction was triggered and how I can resolve it?
Welcome to the community. This is a security measure in place in SonarQube Cloud to protect your account as we detected there was a change in the login param and id we receive from Microsoft. Starting Monday, we will be rolling out the email verification for all Microsoft users. After verification, you will be able to regain full access to your account.
Unfortunately, the email verification process still isn’t working for me. I haven’t received any verification prompts, and the access restriction warning continues to appear. As a result, I’m currently locked out of my organization’s projects.
I’ve already tried deleting my account and signing back in using Azure DevOps, but no email verification was triggered.
My organization also attempted to remove and re-add my account, but that didn’t resolve the issue either.
This shouldn’t be the case as we have rolled out email verification for everyone. Can you try logging out and login again? If it still doesn’t work, please let me know.
