A colleague set up our organization during a trial, but when I log in, I cannot find our org

SonarQube Cloud
1

I was instructed by a customer support contact to post this question here.

A colleague set up our organization during a trial, but when I log in, I cannot find our org. He set it up by connecting to Azure DevOps. Is there any way to get me added to the user group so that I can access the organization? Ideally, I need to access the projects/reports that he ran while using SonarQube. Is this possible??

Thank you.

3

Hi,

Welcome to the community!

Can you provide the identifying characteristics of your org?

 
Ann

4

Hi Ann,
what type of characteristics are you looking for?

5

Hi,

I’m looking for something that will help me identify it on the SonarQube Cloud side. :smiley:

Your ADO org name would be a good start.

 
Ann

6

membersolutionsinc is the ADO org name

1 Like
8

Hi,

Thanks. I’ve flagged this for the experts.

 
Ann

9

Hello @agontarek,

Can you tell me why can’t your colleague add you to the organization?

Can you also tell me what login do you use? Are you also using Azure DevOps to login or is it an enterprise login?

Thanks,
Sarath

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He is no longer with the company. I am also using Azure DevOps.

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Is there an update on this? Thank you!

13

Hello @agontarek,

I have had a chat with the team. Can you send your details to contact@sonarsource.com? There might be few steps for verification for transferring ownership.

Cheers,
Sarath

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of course! what details do you need?

15

@agontarek,

Here are the details you can include to start with:

  1. You email in SonarQube Cloud
  2. Email of the previous admin who left
  3. Org name & Org Key
16

Sent.

1 Like