3 Projects are stuck "Analysis in progress..." for 5 days

I created 4 new Projects last week under our account. One of them quickly completed its initial scan (within 30 minutes)

The other 3 are stuck “Analysis in progress…” for the past 5 days. Can you look into why they’re stuck?

I tried opening this as a ‘confidential request’ on the Contact Us page and was told to come here. How do I provide account details privately in a public forum?

Hi @daveespo and welcome to the community.

I’ll reach you privately.