Update center down?

Hi,

Just upgraded to v8.8, but there are no plugins when I click marketplace. I found this error in the web logs.

2021.04.05 21:46:52 ERROR web[AXij9m0jXNEwf7I4AAB7][o.s.s.p.UpdateCenterClient] Fail to connect to update center

org.sonar.api.utils.SonarException: Fail to download: https://update.sonarsource.org/update-center.properties (no proxy)
at org.sonar.core.util.DefaultHttpDownloader.failToDownload(DefaultHttpDownloader.java:155)
at org.sonar.core.util.DefaultHttpDownloader.readString(DefaultHttpDownloader.java:113)
at org.sonar.api.utils.UriReader.readString(UriReader.java:69)
at org.sonar.server.plugins.UpdateCenterClient.init(UpdateCenterClient.java:99)
at org.sonar.server.plugins.UpdateCenterClient.getUpdateCenter(UpdateCenterClient.java:82)
at org.sonar.server.plugins.UpdateCenterMatrixFactory.getUpdateCenter(UpdateCenterMatrixFactory.java:44)
at org.sonar.server.platform.ws.UpgradesAction.writeResponse(UpgradesAction.java:111)
at org.sonar.server.platform.ws.UpgradesAction.handle(UpgradesAction.java:104)
at org.sonar.server.ws.WebServiceEngine.execute(WebServiceEngine.java:110)
at org.sonar.server.platform.web.WebServiceFilter.doFilter(WebServiceFilter.java:84)
at org.sonar.server.platform.web.MasterServletFilter$GodFilterChain.doFilter(MasterServletFilter.java:139)
at org.sonar.server.platform.web.SonarLintConnectionFilter.doFilter(SonarLintConnectionFilter.java:66)
at org.sonar.server.platform.web.MasterServletFilter$GodFilterChain.doFilter(MasterServletFilter.java:139)
at org.sonar.server.platform.web.MasterServletFilter.doFilter(MasterServletFilter.java:108)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at org.sonar.server.platform.web.UserSessionFilter.doFilter(UserSessionFilter.java:81)
at org.sonar.server.platform.web.UserSessionFilter.doFilter(UserSessionFilter.java:68)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at org.sonar.server.platform.web.CacheControlFilter.doFilter(CacheControlFilter.java:76)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at org.sonar.server.platform.web.SecurityServletFilter.doHttpFilter(SecurityServletFilter.java:76)
at org.sonar.server.platform.web.SecurityServletFilter.doFilter(SecurityServletFilter.java:48)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at org.sonar.server.platform.web.RedirectFilter.doFilter(RedirectFilter.java:58)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at org.sonar.server.platform.web.RequestIdFilter.doFilter(RequestIdFilter.java:66)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at org.sonar.server.platform.web.RootFilter.doFilter(RootFilter.java:62)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at org.apache.catalina.filters.SetCharacterEncodingFilter.doFilter(SetCharacterEncodingFilter.java:109)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:199)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:97)
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:544)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:143)
at ch.qos.logback.access.tomcat.LogbackValve.invoke(LogbackValve.java:256)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:81)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:78)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:353)
at org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:616)
at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:65)
at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:831)
at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1629)
at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49)
at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1128)
at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:628)
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
at java.base/java.lang.Thread.run(Thread.java:834)
Caused by: java.net.ConnectException: Connection refused (Connection refused)
at java.base/java.net.PlainSocketImpl.socketConnect(Native Method)
at java.base/java.net.AbstractPlainSocketImpl.doConnect(AbstractPlainSocketImpl.java:399)
at java.base/java.net.AbstractPlainSocketImpl.connectToAddress(AbstractPlainSocketImpl.java:242)
at java.base/java.net.AbstractPlainSocketImpl.connect(AbstractPlainSocketImpl.java:224)
at java.base/java.net.SocksSocketImpl.connect(SocksSocketImpl.java:392)
at java.base/java.net.Socket.connect(Socket.java:609)
at java.base/sun.security.ssl.SSLSocketImpl.connect(SSLSocketImpl.java:289)
at java.base/sun.net.NetworkClient.doConnect(NetworkClient.java:177)
at java.base/sun.net.www.http.HttpClient.openServer(HttpClient.java:474)
at java.base/sun.net.www.http.HttpClient.openServer(HttpClient.java:569)
at java.base/sun.net.www.protocol.https.HttpsClient.(HttpsClient.java:265)
at java.base/sun.net.www.protocol.https.HttpsClient.New(HttpsClient.java:372)
at java.base/sun.net.www.protocol.https.AbstractDelegateHttpsURLConnection.getNewHttpClient(AbstractDelegateHttpsURLConnection.java:203)
at java.base/sun.net.www.protocol.http.HttpURLConnection.plainConnect0(HttpURLConnection.java:1187)
at java.base/sun.net.www.protocol.http.HttpURLConnection.plainConnect(HttpURLConnection.java:1081)
at java.base/sun.net.www.protocol.https.AbstractDelegateHttpsURLConnection.connect(AbstractDelegateHttpsURLConnection.java:189)
at java.base/sun.net.www.protocol.https.HttpsURLConnectionImpl.connect(HttpsURLConnectionImpl.java:168)
at org.sonar.core.util.DefaultHttpDownloader$BaseHttpDownloader$HttpInputSupplier.getInput(DefaultHttpDownloader.java:272)
at org.sonar.core.util.DefaultHttpDownloader.readString(DefaultHttpDownloader.java:111)
… 54 common frames omitted

I’m unable to curl from my local computer as well

$ curl -v 'https://update.sonarsource.org/update-center.properties'
  • Trying 75.101.133.159:443…
  • connect to 75.101.133.159 port 443 failed: Connection refused
  • Failed to connect to update.sonarsource.org port 443: Connection refused
  • Closing connection 0
    curl: (7) Failed to connect to update.sonarsource.org port 443: Connection refused

same error.
update.sonarsource.org connection refused

same error

Seems to be working again now. What happened?

Hey there.

Thanks for the report.

update.sonarsource.org went down over the weekend – it is back up.

Hi, is it down again? We are having the same problem and update.sonarsource.org is returning 403.

Is it still down? We are getting 403s with latest LTS version (7.9.6 community) urgent

It’s back now! Thanks anyway.