Unable to start SonarQube Service on Windows machine

SonarQube Server / Community Build
1

Must-share information (formatted with Markdown):

  • sonarqube-9.6.0.59041
  • using SonarQube service
  • I have made any modifications I could to the environment variables to ensure locations and folders can be found.

SonarServiceWrapper.wrapper.log

2022-09-22 09:32:10,765 DEBUG - Starting WinSW in service mode
2022-09-22 09:32:19,432 DEBUG - Starting WinSW in service mode
2022-09-22 09:32:19,462 INFO  - Starting %JAVA_EXE%  -Xms8m -Xmx32m -Djava.awt.headless=true --add-exports=java.base/jdk.internal.ref=ALL-UNNAMED --add-opens=java.base/java.lang=ALL-UNNAMED --add-opens=java.base/java.nio=ALL-UNNAMED --add-opens=java.base/sun.nio.ch=ALL-UNNAMED --add-opens=java.management/sun.management=ALL-UNNAMED --add-opens=jdk.management/com.sun.management.internal=ALL-UNNAMED -cp "..\..\..\lib\sonar-application-9.6.0.59041.jar" "org.sonar.application.App" 
2022-09-22 09:32:19,477 ERROR - Failed to start service.
System.ComponentModel.Win32Exception (0x80004005): The system cannot find the file specified
   at System.Diagnostics.Process.StartWithCreateProcess(ProcessStartInfo startInfo)
   at WinSW.Util.ProcessHelper.StartProcessAndCallbackForExit(Process processToStart, String executable, String arguments, Dictionary`2 envVars, String workingDirectory, Nullable`1 priority, ProcessCompletionCallback callback, LogHandler logHandler, Boolean hideWindow)
   at WinSW.WrapperService.StartProcess(Process processToStart, String arguments, String executable, LogHandler logHandler)
   at WinSW.WrapperService.DoStart()
   at WinSW.WrapperService.OnStart(String[] args)
2022-09-22 09:37:19,337 DEBUG - Starting WinSW in service mode
2022-09-22 09:37:19,399 INFO  - Starting %JAVA_EXE%  -Xms8m -Xmx32m -Djava.awt.headless=true --add-exports=java.base/jdk.internal.ref=ALL-UNNAMED --add-opens=java.base/java.lang=ALL-UNNAMED --add-opens=java.base/java.nio=ALL-UNNAMED --add-opens=java.base/sun.nio.ch=ALL-UNNAMED --add-opens=java.management/sun.management=ALL-UNNAMED --add-opens=jdk.management/com.sun.management.internal=ALL-UNNAMED -cp "..\..\..\lib\sonar-application-9.6.0.59041.jar" "org.sonar.application.App" 
2022-09-22 09:37:19,434 ERROR - Failed to start service.
System.ComponentModel.Win32Exception (0x80004005): The system cannot find the file specified
   at System.Diagnostics.Process.StartWithCreateProcess(ProcessStartInfo startInfo)
   at WinSW.Util.ProcessHelper.StartProcessAndCallbackForExit(Process processToStart, String executable, String arguments, Dictionary`2 envVars, String workingDirectory, Nullable`1 priority, ProcessCompletionCallback callback, LogHandler logHandler, Boolean hideWindow)
   at WinSW.WrapperService.StartProcess(Process processToStart, String arguments, String executable, LogHandler logHandler)
   at WinSW.WrapperService.DoStart()
   at WinSW.WrapperService.OnStart(String[] args)
2022-09-22 09:39:13,490 DEBUG - Starting WinSW in service mode
2022-09-22 09:43:11,918 DEBUG - Starting WinSW in console mode
2022-09-22 09:43:15,314 DEBUG - Starting WinSW in console mode
2022-09-22 09:43:15,333 INFO  - Starting service 'SonarQube (SonarQube)'...
2022-09-22 09:43:15,529 DEBUG - Starting WinSW in service mode
2022-09-22 09:43:15,544 INFO  - Service 'SonarQube (SonarQube)' started successfully.
2022-09-22 09:43:15,564 INFO  - Starting %JAVA_EXE%  -Xms8m -Xmx32m -Djava.awt.headless=true --add-exports=java.base/jdk.internal.ref=ALL-UNNAMED --add-opens=java.base/java.lang=ALL-UNNAMED --add-opens=java.base/java.nio=ALL-UNNAMED --add-opens=java.base/sun.nio.ch=ALL-UNNAMED --add-opens=java.management/sun.management=ALL-UNNAMED --add-opens=jdk.management/com.sun.management.internal=ALL-UNNAMED -cp "..\..\..\lib\sonar-application-9.6.0.59041.jar" "org.sonar.application.App" 
2022-09-22 09:43:15,579 ERROR - Failed to start service.
System.ComponentModel.Win32Exception (0x80004005): The system cannot find the file specified
   at System.Diagnostics.Process.StartWithCreateProcess(ProcessStartInfo startInfo)
   at WinSW.Util.ProcessHelper.StartProcessAndCallbackForExit(Process processToStart, String executable, String arguments, Dictionary`2 envVars, String workingDirectory, Nullable`1 priority, ProcessCompletionCallback callback, LogHandler logHandler, Boolean hideWindow)
   at WinSW.WrapperService.StartProcess(Process processToStart, String arguments, String executable, LogHandler logHandler)
   at WinSW.WrapperService.DoStart()
   at WinSW.WrapperService.OnStart(String[] args)
2022-09-22 09:43:48,178 DEBUG - Starting WinSW in service mode
2022-09-22 09:43:48,206 INFO  - Starting %JAVA_EXE%  -Xms8m -Xmx32m -Djava.awt.headless=true --add-exports=java.base/jdk.internal.ref=ALL-UNNAMED --add-opens=java.base/java.lang=ALL-UNNAMED --add-opens=java.base/java.nio=ALL-UNNAMED --add-opens=java.base/sun.nio.ch=ALL-UNNAMED --add-opens=java.management/sun.management=ALL-UNNAMED --add-opens=jdk.management/com.sun.management.internal=ALL-UNNAMED -cp "..\..\..\lib\sonar-application-9.6.0.59041.jar" "org.sonar.application.App" 
2022-09-22 09:43:48,222 ERROR - Failed to start service.
System.ComponentModel.Win32Exception (0x80004005): The system cannot find the file specified
   at System.Diagnostics.Process.StartWithCreateProcess(ProcessStartInfo startInfo)
   at WinSW.Util.ProcessHelper.StartProcessAndCallbackForExit(Process processToStart, String executable, String arguments, Dictionary`2 envVars, String workingDirectory, Nullable`1 priority, ProcessCompletionCallback callback, LogHandler logHandler, Boolean hideWindow)
   at WinSW.WrapperService.StartProcess(Process processToStart, String arguments, String executable, LogHandler logHandler)
   at WinSW.WrapperService.DoStart()
   at WinSW.WrapperService.OnStart(String[] args)
2

Hi,

Welcome to the community!

What’s the path to the java.exe? And how does it show up in your %PATH%?

 
Ann

3

java.exe = C:\Program Files\Java\jre1.8.0_341\bin

and it shows up in %path% for both user and system environment variables as
C:\Program Files\Java\jre1.8.0_341

4

Hi,

Java 8 isn’t supported for SonarQube 9.6. You’re not getting the behavior / error I would expect for this mismatch, but the first step is to upgrade to Java 11. Hopefully that does it, but if not, we can go from there.

 
HTH,
Ann

5

Alright, so I upgraded to jdk-11.0.16. New %PATH% set as C:\Program Files\Java\jdk-11.0.16. I am still not able to start the service. It appears as though I am getting the same error as before. However, I am still able to start SonarQube from the startSonar.bat, a point I did not think to mention previously. Not sure if that makes a difference.

6

Hi,

I just realized you’re on 9.6.0. There’s a fix for this in 9.6.1.

 
HTH,
Ann

7

And that fixed it!! Thank you for taking the time to work over this issue.

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