Unable to reach sonarserver

ERROR: Error during SonarScanner execution
org.sonarsource.scanner.api.internal.ScannerException: Unable to execute SonarScanner analysis
at org.sonarsource.scanner.api.internal.IsolatedLauncherFactory.lambda$createLauncher$0(IsolatedLauncherFactory.java:85)
at java.base/java.security.AccessController.doPrivileged(Native Method)
at org.sonarsource.scanner.api.internal.IsolatedLauncherFactory.createLauncher(IsolatedLauncherFactory.java:74)
at org.sonarsource.scanner.api.internal.IsolatedLauncherFactory.createLauncher(IsolatedLauncherFactory.java:70)
at org.sonarsource.scanner.api.EmbeddedScanner.doStart(EmbeddedScanner.java:185)
at org.sonarsource.scanner.api.EmbeddedScanner.start(EmbeddedScanner.java:123)
at org.sonarsource.scanner.cli.Main.execute(Main.java:73)
at org.sonarsource.scanner.cli.Main.main(Main.java:61)
Caused by: java.lang.IllegalStateException: Fail to get bootstrap index from server
at org.sonarsource.scanner.api.internal.BootstrapIndexDownloader.getIndex(BootstrapIndexDownloader.java:42)
at org.sonarsource.scanner.api.internal.JarDownloader.getScannerEngineFiles(JarDownloader.java:58)
at org.sonarsource.scanner.api.internal.JarDownloader.download(JarDownloader.java:53)
at org.sonarsource.scanner.api.internal.IsolatedLauncherFactory.lambda$createLauncher$0(IsolatedLauncherFactory.java:76)
… 7 more
Caused by: java.lang.IllegalStateException: Status returned by url [https://sonarqube-dev.lla.digital/batch/index] is not valid: [403]
at org.sonarsource.scanner.api.internal.ServerConnection.callUrl(ServerConnection.java:116)
at org.sonarsource.scanner.api.internal.ServerConnection.downloadString(ServerConnection.java:99)
at org.sonarsource.scanner.api.internal.BootstrapIndexDownloader.getIndex(BootstrapIndexDownloader.java:39)
… 10 more

hi Team , kindly help me to fix the issue

Hey there.

What’s the URL in your address bar when you browse your SonarQube instance? Are you running your SonarQube analysis from a machine you know can access your SonarQube instance?

I have fixed the issue after whitelist the sonarqube server url on jenkins server. Thanks

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