Unable to analysis new project

[Reza_bagheri]

Hi, I have imported our new orgaization to SonarCloud. But when I am trying to analysis new project(add new project) to SonarCloud I receive following error:

I look at these topics:

Unable to create new project for private organisation

Hi, I’ve recently started receiving an error when trying to create a new project for analysis in sonar cloud. [error] I’ve been able to create projects before in our organisation without issue. Other members of the owners group also receive this error, so it does not appear to be down to my user. After completing the contact us form I was directed here for assistance. Please could someone help with this urgently, it’s blocking us at the moment. Thanks Richard

Error creating sonarcloud project

Template for a good new topic, formatted with Markdown: ALM used (GitHub, Bitbucket Cloud, Azure DevOps) Github CI system used (Bitbucket Cloud, Azure DevOps, Travis CI, Circle CI Azure DevOps Scanner command used when applicable (private details masked) N/A Languages of the repository .NET Only if the SonarCloud project is public, the URL N/A And if you need help with pull request decoration, then the URL to the PR too N/A Error observed (wrap logs/code around with triple quotes ``` …

both of them refer to issue that there are more than one permission template. but it is not a case for me.
In develop mode, I am receiving error code 500:

Could someone hep me in this issue?

Thanks
Reza

[ganncamp (G Ann Campbell)]

Hi Reza,

I’m confused about when the error is occurring. From your second screenshot, it appears to be prior to analysis - during project import?

 
Ann

[Reza_bagheri]

Hi Ann,
Yes, I face this error during project import. If you send me a private message I can provide details information.

[Nawar_Hamo]

Hi Reza,

I will send you a private message to get all information.

Thanks,
Nawar

[Nawar_Hamo]

Hi @Reza_bagheri, T answer your question “Could you provide a fixed IP address that enables us to allow sonar cloud and Gitlab communication?”.
Unfortunately, SC doesn’t support providing static IPs.

Regards,
Nawar