SonarQube migration corrupted server ID

which versions are you using (SonarQube, Scanner, Plugin, and any relevant extension)

  • SonarQube Enterprise Version
  • Scanner: Default
  • Plugins: None

how is SonarQube deployed: zip, Docker, Helm

  • SonarQube Enterprise is deployed as standalone on an AWS EC2 instance via zip file

what are you trying to achieve

  • Migrate production sonarqube to a new server without impacting existing production sonarqube.
  • Updating database hosting from postgres on the same server as sonarqube to RDS Postgres.

what have you tried so far to achieve this

Analyses suspended. The server ID is invalid. Please ask for a license for the server with ID: corrupted
  • Contacted support and received a new license
  • When setting the new license through the “License Mananger”. I received
An error has occurred. Please contact your administrator
  • Checking the logs. The error is Server ID is not present.
  • Here is the stack trace Server_ID_is_not_present.txt (12.4 KB)
  • Support said to create a post on the sonarqube community forum.
  • Support had me run this query to confirm the Application ID.
select * from properties where prop_key = '';
  • The Application ID was the same in the Administrator > System Website UI.

when u asked the new license key from the support, did u send them your new ServerID, right ?

Hey there.

This is a very rare issue. There’s only one or two recoords internally of a user facing the same “not present” Server ID.

Not to go all - “try turning it off and on again”, but can you try this?

  1. Stop SonarQube fully at the command line: ./ stop
  2. Then ensure all Java processes have stopped, something like kill -9 $(ps -ef | pgrep -f "java")
  3. Start SonarQube

The weird thing was, the license key didn’t change.

Thank you for that suggestion! We may be on the right track.

  • Now the Web UI, Configuration > License Manager says
Your Server ID has changed, and your current license is not valid for your new Server ID.

Old Server ID: <redacted>
New Server ID: <redacted>
SonarQube version: 9.9.1 (build 69595)
  • I will now give this new Server ID to support in order to generate a new license key.
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Support generated a new license key based off new Server ID. My issue has been solved. Thank you very much.

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