SonarQube 9.9 and Jenkins 401 error

We are upgrading from SonarQube 8.9 to 10.2 and using Jenkins 2.375 and encountering the following error in our multi-branch pipeline job:

org.sonarqube.ws.client.HttpException: Error 401 on https://sonarqube.xzy-company.com/api/ce/task?id=xyz: 
	at hudson.plugins.sonar.client.HttpClient.getHttp(HttpClient.java:48)
	at hudson.plugins.sonar.client.WsClient.getCETask(WsClient.java:51)
	at org.sonarsource.scanner.jenkins.pipeline.WaitForQualityGateStep$Execution.checkTaskCompleted(WaitForQualityGateStep.java:240)
	at org.sonarsource.scanner.jenkins.pipeline.WaitForQualityGateStep$Execution.start(WaitForQualityGateStep.java:176)
	at org.jenkinsci.plugins.workflow.cps.DSL.invokeStep(DSL.java:322)
	at org.jenkinsci.plugins.workflow.cps.DSL.invokeMethod(DSL.java:196)
	at org.jenkinsci.plugins.workflow.cps.CpsScript.invokeMethod(CpsScript.java:124)
	at jdk.internal.reflect.GeneratedMethodAccessor45870.invoke(Unknown Source)
	at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
	at java.base/java.lang.reflect.Method.invoke(Method.java:566)
	at org.codehaus.groovy.reflection.CachedMethod.invoke(CachedMethod.java:98)
	at groovy.lang.MetaMethod.doMethodInvoke(MetaMethod.java:325)
	at groovy.lang.MetaClassImpl.invokeMethod(MetaClassImpl.java:1225)
	at groovy.lang.MetaClassImpl.invokeMethod(MetaClassImpl.java:1034)
	at org.codehaus.groovy.runtime.callsite.PogoMetaClassSite.call(PogoMetaClassSite.java:41)
	at org.codehaus.groovy.runtime.callsite.CallSiteArray.defaultCall(CallSiteArray.java:47)
	at org.codehaus.groovy.runtime.callsite.AbstractCallSite.call(AbstractCallSite.java:116)
	at org.kohsuke.groovy.sandbox.impl.Checker$1.call(Checker.java:180)
	at org.kohsuke.groovy.sandbox.GroovyInterceptor.onMethodCall(GroovyInterceptor.java:23)
	at org.jenkinsci.plugins.scriptsecurity.sandbox.groovy.SandboxInterceptor.onMethodCall(SandboxInterceptor.java:162)
	at org.kohsuke.groovy.sandbox.impl.Checker$1.call(Checker.java:178)
	at org.kohsuke.groovy.sandbox.impl.Checker.checkedCall(Checker.java:182)
	at org.kohsuke.groovy.sandbox.impl.Checker.checkedCall(Checker.java:152)
	at org.kohsuke.groovy.sandbox.impl.Checker.checkedCall(Checker.java:152)
	at com.cloudbees.groovy.cps.sandbox.SandboxInvoker.methodCall(SandboxInvoker.java:17)
	at WorkflowScript.run(WorkflowScript:59)
	at ___cps.transform___(Native Method)
	at com.cloudbees.groovy.cps.impl.ContinuationGroup.methodCall(ContinuationGroup.java:90)
	at com.cloudbees.groovy.cps.impl.FunctionCallBlock$ContinuationImpl.dispatchOrArg(FunctionCallBlock.java:116)
	at com.cloudbees.groovy.cps.impl.FunctionCallBlock$ContinuationImpl.fixArg(FunctionCallBlock.java:85)
	at jdk.internal.reflect.GeneratedMethodAccessor140.invoke(Unknown Source)
	at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
	at java.base/java.lang.reflect.Method.invoke(Method.java:566)
	at com.cloudbees.groovy.cps.impl.ContinuationPtr$ContinuationImpl.receive(ContinuationPtr.java:72)
	at com.cloudbees.groovy.cps.impl.CollectionLiteralBlock$ContinuationImpl.dispatch(CollectionLiteralBlock.java:55)
	at com.cloudbees.groovy.cps.impl.CollectionLiteralBlock$ContinuationImpl.item(CollectionLiteralBlock.java:45)
	at jdk.internal.reflect.GeneratedMethodAccessor150.invoke(Unknown Source)
	at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
	at java.base/java.lang.reflect.Method.invoke(Method.java:566)
	at com.cloudbees.groovy.cps.impl.ContinuationPtr$ContinuationImpl.receive(ContinuationPtr.java:72)
	at com.cloudbees.groovy.cps.impl.ConstantBlock.eval(ConstantBlock.java:21)
	at com.cloudbees.groovy.cps.Next.step(Next.java:83)
	at com.cloudbees.groovy.cps.Continuable$1.call(Continuable.java:152)
	at com.cloudbees.groovy.cps.Continuable$1.call(Continuable.java:146)
	at org.codehaus.groovy.runtime.GroovyCategorySupport$ThreadCategoryInfo.use(GroovyCategorySupport.java:136)
	at org.codehaus.groovy.runtime.GroovyCategorySupport.use(GroovyCategorySupport.java:275)
	at com.cloudbees.groovy.cps.Continuable.run0(Continuable.java:146)
	at org.jenkinsci.plugins.workflow.cps.SandboxContinuable.access$001(SandboxContinuable.java:18)
	at org.jenkinsci.plugins.workflow.cps.SandboxContinuable.run0(SandboxContinuable.java:51)
	at org.jenkinsci.plugins.workflow.cps.CpsThread.runNextChunk(CpsThread.java:187)
	at org.jenkinsci.plugins.workflow.cps.CpsThreadGroup.run(CpsThreadGroup.java:420)
	at org.jenkinsci.plugins.workflow.cps.CpsThreadGroup$2.call(CpsThreadGroup.java:330)
	at org.jenkinsci.plugins.workflow.cps.CpsThreadGroup$2.call(CpsThreadGroup.java:294)
	at org.jenkinsci.plugins.workflow.cps.CpsVmExecutorService$2.call(CpsVmExecutorService.java:67)
	at java.base/java.util.concurrent.FutureTask.run(FutureTask.java:264)
	at hudson.remoting.SingleLaneExecutorService$1.run(SingleLaneExecutorService.java:139)
	at jenkins.util.ContextResettingExecutorService$1.run(ContextResettingExecutorService.java:30)
	at jenkins.security.ImpersonatingExecutorService$1.run(ImpersonatingExecutorService.java:70)
	at java.base/java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:515)
	at java.base/java.util.concurrent.FutureTask.run(FutureTask.java:264)
	at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1128)
	at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:628)
	at java.base/java.lang.Thread.run(Thread.java:834)

Upon opening this it says: SonarQube requires Java 17, Now we have OpenJDK 11 running and upon reading the SonarQube 9.9 docs it’s confusing to know if downgrading to 9.9 will solve out webhook issue in Jenkins and SonarQube. The docs say the SonarQube server require Java 17, however, the SonarQube scanner only requires Java 11. Docs link: Prerequisites and overview

Hello @hassan4066 ,

Welcome to Sonar Community :sonar:

Did you upgrade from 8.9 to 9.9 to 10.2?

In SonarQube 9.9 Prerequisites and Overview, you need at least Java 17 to run SonarQube and at least Java 11 or 17 to run the Sonar scanners (i.e. the ones on your Jenkins server).

The 401 error means you are encountering an Unauthorized error. What were you doing that triggered this error? Where do you see this log? Is this in your pipeline logs? Can you show the full console logs?