sonar.web.sessionTimeoutInMinutes logs out user even if not idle

I have a requirement where if a user is idle should log out in 10 mins from sonarqube.
Rather the user is getting logged out regardless being idle or not. Need help urgently

Sonarqube version is 8.3


Welcome to the community!

Before the specialists (who will actually be able to help :smiley:) get here, I’d like to clarify a little. You’re saying that if I log in at 12:00 and request a new page every minute (12:01, 12:02, 12:03…) I’m still logged out at 12:10?

And which authentication method are you using? SAML? LDAP? SQ’s native user management? …?