Error sso - entra id

  • ALM used (Azure DevOps)
  • CI system used (Azure DevOps)
  • Error observed (" Hey!

Sorry, but we couldn’t verify your authorization to access this page.

[Home])")

  • Steps to reproduce
    Configuracion SSO Completada exitosamene:
    {
    “user_id”: “saml-c5bbf1d6-7ea2-4dce-a048-XXXXXXXXX|micuenta@midominio.xx”,
    “name”: “micuenta@midominio.xx”,
    “given_name”: “nombre”,
    “family_name”: “apellido”,
    “sessionIndex”: “_3889cdf1-76ed-4422-88bb-c3f305422800”,
    “tenantid”: “d1bf4087-52c2-42b9-913e-XXXXXXXXX”,
    “objectidentifier”: “2ee25cad-0ada-43fb-8e4c-XXXXXXXXXXXX”,
    “displayname”: “Mi cuenta”,
    “identityprovider”: “sts windows net d1bf4087-52c2-42b9-913e-XXXXXXXXX/”,
    “authnmethodsreferences”: [
    “schemas microsoft com ws 2008 06 identity authenticationmethod/password”,
    “schemas microsoft com claims multipleauthn”
    ],
    “nameIdAttributes”: {
    “value”: “micuenta@midominio.xx”,
    “Format”: “urn:oasis:names:tc:SAML:1.1:nameid-format:emailAddress”
    },
    “authenticationmethod”: “urn:oasis:names:tc:SAML:2.0:ac:classes:Password”,
    “issuer”: “sts.windows.net-d1bf4087-52c2-42b9-913e-XXXXXXXXXX”,
    “provider”: “samlp”,
    “connection”: “saml-c5bbf1d6-7ea2-4dce-a048-XXXXXXXXXX”
    }
    Entar-ID
    |Nombre del Claim|Tipo|Valor|
    |—|—|—|
    |Required claim|||
    |Unique User Identifier (Name ID)|SAML|user.userprincipalname [nameid-format]|
    |Additional claims|||
    |schemas microsoft com ws 2008 06 identity/claims/groups|SAML|user.groups [ApplicationGroup]|
    |schemas xmlsoap org/ws/2005/05/identity/claims/emailaddress|SAML|user.mail|
    |schemas xmlsoap org/ws/2005/05/identity/claims/givenname|SAML|user.givenname|
    |schemas xmlsoap org/ws/2005/05/identity/claims/name|SAML|user.userprincipalname|
    |schemas xmlsoap org/ws/2005/05/identity /claims/surname|SAML|user.surname|

Any Help!

Hey there.

Was it working before and it stopped working? Is this your first time setting up SSO config?

First Time!

Thanks. And you receive the error when clicking “Test Configuration”, as documented here?

Or the test is successful and the error only appears when actually trying to login?

The error occur when try to login. The test connection is succesfull. Here our configuration from Entra ID

Thanks for the info. Frustrating that the connection is successful but the login itself fails! I’ve flagged this for the folks who can dig into the logs.

Hello @rromerop,

Do you see the following attributes when you test the connection in the self service page?

  • name
  • login
  • email
  • groups

This is required for the login to work.

Cheers,
Sarath!

We correct the Entra ID configuration, and then receive this

Our accounts don’t have inbox.

@rromerop,

This is an added security measure on our side and is a one time process to verify the email. Could you try to configure mailbox for this email or use a different email on entra that has access to a mailbox?

Sarath Nair, all this effort to get SSO authentication started on July 7th when you requiere this verification step. For security concerns the accounts we use dosen’t have any mailbox. I hope you can deactivate this as you done for our azure devops access.

@rromerop,

Email verification for SSO users is something we had for quiet some time now. I will discuss with the team and see what are the best options here.