Encountering EPROTO Error in Prepare Analysis step in pipeline

SQ version 9.8
Ubuntu 20.04
Deployed through an Azure Virtual Machine

The error we are encountering when running the Prepare Analysis step in our pipeline is as follows:
##[error][SQ] API GET ‘/api/server/version’ failed, error was: {“errno”:“EPROTO”,“code”:“EPROTO”,“syscall”:“write”}

We have tried installing our self-signed certificates in the VM in which the pipeline runs, enabling tls version 1.2 and disabling 1.0 and 1.1 through the registry editor, and updating our agent pool. None of the forum posts we have seen make reference to Azure DevOps which makes solving this issue even more confusing.

Any help would be appreciated.

Hi,

Welcome to the community!

Your version is past EOL. You should upgrade to either the latest version or the current LTS at your earliest convenience. Your upgrade path is:

9.8 → 9.9 → 10.1 (last step optional)

You may find these resources helpful:

If you have questions about upgrading, feel free to open a new thread for that here.

If your error persists after upgrade, please come back to us.

 
Ann