An error has occurred. Please contact your administrator - Access the project from the UI

Tejas.Dhamdhere · September 13, 2023, 6:30am

SonarQube Version - 9.9.1
SonarQube deployed: zip
What are you trying to achieve - Access the project from the UI
Having error from UI

Access log - “GET /api/project_pull_requests/list?project=XYZ_V1 HTTP/1.1” 500 - “https://xyzsonar.com” “Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/115.0.0.0 Safari/537.36 Edg/115.0.1901.203”

Web log -
“2023.09.08 06:59:20 ERROR web[AYpg/x/xQVnNDgR9HBWA][o.s.s.w.WebServiceEngine] Fail to process request http://xyzsonar.com/api/project_pull_requests/list?XYZ_V1”

Log level = DEBUG

Looks like this issue is related to the topic - Sonarqube Error: Fail to process request, An error has occurred. Please contact your administrator

To get the project history/resolve this issue we have not deleted anything yet related to the particular project

Thank you
Tejas

Colin · September 14, 2023, 9:30am

Hey there

What’s the full stacktrace?

Tejas.Dhamdhere · September 14, 2023, 9:32am

This is the only error, I can see in the logs
Please let me know if any additional steps need to perform

Colin · September 14, 2023, 9:33am

I’m surprised to hear there’s only one line. Can you attach the web.log file in its entirety?

What edition of SonarQube are you using?

Tejas.Dhamdhere · September 14, 2023, 9:52am

Please find below log with full stack trace

2023.09.14 09:49:40 ERROR web[AYp43/oNBpKO81N/Gzpf][o.s.s.w.WebServiceEngine] Fail to process request http://xyz.sonar.com/api/project_pull_requests/list?project=XYZ_V1
java.lang.NullPointerException: Pull request data should be available for branch type PULL_REQUEST
        at java.base/java.util.Objects.requireNonNull(Objects.java:235)
        at com.github.mc1arke.sonarqube.plugin.server.pullrequest.ws.pullrequest.action.ListAction.addPullRequest(ListAction.java:123)
        at com.github.mc1arke.sonarqube.plugin.server.pullrequest.ws.pullrequest.action.ListAction.lambda$handleProjectRequest$2(ListAction.java:102)
        at java.base/java.util.ArrayList.forEach(ArrayList.java:1511)
        at com.github.mc1arke.sonarqube.plugin.server.pullrequest.ws.pullrequest.action.ListAction.handleProjectRequest(ListAction.java:102)
        at com.github.mc1arke.sonarqube.plugin.server.pullrequest.ws.pullrequest.action.ProjectWsAction.handle(ProjectWsAction.java:61)
        at org.sonar.server.ws.WebServiceEngine.execute(WebServiceEngine.java:111)
        at org.sonar.server.platform.web.WebServiceFilter.doFilter(WebServiceFilter.java:84)
        at org.sonar.server.platform.web.MasterServletFilter$GodFilterChain.doFilter(MasterServletFilter.java:153)
        at org.sonar.server.platform.web.SonarLintConnectionFilter.doFilter(SonarLintConnectionFilter.java:66)
        at org.sonar.server.platform.web.MasterServletFilter$GodFilterChain.doFilter(MasterServletFilter.java:153)
        at org.sonar.server.platform.web.MasterServletFilter.doFilter(MasterServletFilter.java:116)
        at jdk.internal.reflect.GeneratedMethodAccessor25.invoke(Unknown Source)
        at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
        at java.base/java.lang.reflect.Method.invoke(Method.java:568)
        at org.apache.catalina.security.SecurityUtil.lambda$execute$0(SecurityUtil.java:280)
        at java.base/java.security.AccessController.doPrivileged(AccessController.java:712)
        at java.base/javax.security.auth.Subject.doAsPrivileged(Subject.java:584)
        at org.apache.catalina.security.SecurityUtil.execute(SecurityUtil.java:311)
        at org.apache.catalina.security.SecurityUtil.doAsPrivilege(SecurityUtil.java:253)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:176)
        at org.apache.catalina.core.ApplicationFilterChain.lambda$doFilter$0(ApplicationFilterChain.java:137)
        at java.base/java.security.AccessController.doPrivileged(AccessController.java:569)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:136)
        at org.sonar.server.platform.web.UserSessionFilter.doFilter(UserSessionFilter.java:81)
        at org.sonar.server.platform.web.UserSessionFilter.doFilter(UserSessionFilter.java:68)
        at jdk.internal.reflect.GeneratedMethodAccessor25.invoke(Unknown Source)
        at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
        at java.base/java.lang.reflect.Method.invoke(Method.java:568)
        at org.apache.catalina.security.SecurityUtil.lambda$execute$0(SecurityUtil.java:280)
        at java.base/java.security.AccessController.doPrivileged(AccessController.java:712)
        at java.base/javax.security.auth.Subject.doAsPrivileged(Subject.java:584)
        at org.apache.catalina.security.SecurityUtil.execute(SecurityUtil.java:311)
        at org.apache.catalina.security.SecurityUtil.doAsPrivilege(SecurityUtil.java:253)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:176)
        at org.apache.catalina.core.ApplicationFilterChain.lambda$doFilter$0(ApplicationFilterChain.java:137)
        at java.base/java.security.AccessController.doPrivileged(AccessController.java:569)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:136)
        at org.sonar.server.platform.web.CspFilter.doFilter(CspFilter.java:63)
        at jdk.internal.reflect.GeneratedMethodAccessor25.invoke(Unknown Source)
        at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
        at java.base/java.lang.reflect.Method.invoke(Method.java:568)
        at org.apache.catalina.security.SecurityUtil.lambda$execute$0(SecurityUtil.java:280)
        at java.base/java.security.AccessController.doPrivileged(AccessController.java:712)
        at java.base/javax.security.auth.Subject.doAsPrivileged(Subject.java:584)
        at org.apache.catalina.security.SecurityUtil.execute(SecurityUtil.java:311)
        at org.apache.catalina.security.SecurityUtil.doAsPrivilege(SecurityUtil.java:253)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:176)
        at org.apache.catalina.core.ApplicationFilterChain.lambda$doFilter$0(ApplicationFilterChain.java:137)
        at java.base/java.security.AccessController.doPrivileged(AccessController.java:569)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:136)
        at org.sonar.server.platform.web.CacheControlFilter.doFilter(CacheControlFilter.java:76)
        at jdk.internal.reflect.GeneratedMethodAccessor25.invoke(Unknown Source)
        at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
        at java.base/java.lang.reflect.Method.invoke(Method.java:568)
        at org.apache.catalina.security.SecurityUtil.lambda$execute$0(SecurityUtil.java:280)
        at java.base/java.security.AccessController.doPrivileged(AccessController.java:712)
        at java.base/javax.security.auth.Subject.doAsPrivileged(Subject.java:584)
        at org.apache.catalina.security.SecurityUtil.execute(SecurityUtil.java:311)
        at org.apache.catalina.security.SecurityUtil.doAsPrivilege(SecurityUtil.java:253)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:176)
        at org.apache.catalina.core.ApplicationFilterChain.lambda$doFilter$0(ApplicationFilterChain.java:137)
        at java.base/java.security.AccessController.doPrivileged(AccessController.java:569)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:136)
        at org.sonar.server.platform.web.SecurityServletFilter.doHttpFilter(SecurityServletFilter.java:60)
        at org.sonar.server.platform.web.SecurityServletFilter.doFilter(SecurityServletFilter.java:47)
        at jdk.internal.reflect.GeneratedMethodAccessor25.invoke(Unknown Source)
        at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
        at java.base/java.lang.reflect.Method.invoke(Method.java:568)
        at org.apache.catalina.security.SecurityUtil.lambda$execute$0(SecurityUtil.java:280)
        at java.base/java.security.AccessController.doPrivileged(AccessController.java:712)
        at java.base/javax.security.auth.Subject.doAsPrivileged(Subject.java:584)
        at org.apache.catalina.security.SecurityUtil.execute(SecurityUtil.java:311)
        at org.apache.catalina.security.SecurityUtil.doAsPrivilege(SecurityUtil.java:253)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:176)
        at org.apache.catalina.core.ApplicationFilterChain.lambda$doFilter$0(ApplicationFilterChain.java:137)
        at java.base/java.security.AccessController.doPrivileged(AccessController.java:569)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:136)
        at org.sonar.server.platform.web.RedirectFilter.doFilter(RedirectFilter.java:57)
        at jdk.internal.reflect.GeneratedMethodAccessor25.invoke(Unknown Source)
        at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
        at java.base/java.lang.reflect.Method.invoke(Method.java:568)
        at org.apache.catalina.security.SecurityUtil.lambda$execute$0(SecurityUtil.java:280)
        at java.base/java.security.AccessController.doPrivileged(AccessController.java:712)
        at java.base/javax.security.auth.Subject.doAsPrivileged(Subject.java:584)
        at org.apache.catalina.security.SecurityUtil.execute(SecurityUtil.java:311)
        at org.apache.catalina.security.SecurityUtil.doAsPrivilege(SecurityUtil.java:253)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:176)
        at org.apache.catalina.core.ApplicationFilterChain.lambda$doFilter$0(ApplicationFilterChain.java:137)
        at java.base/java.security.AccessController.doPrivileged(AccessController.java:569)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:136)
        at org.sonar.server.platform.web.RequestIdFilter.doFilter(RequestIdFilter.java:66)
        at jdk.internal.reflect.GeneratedMethodAccessor25.invoke(Unknown Source)
        at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
        at java.base/java.lang.reflect.Method.invoke(Method.java:568)
        at org.apache.catalina.security.SecurityUtil.lambda$execute$0(SecurityUtil.java:280)
        at java.base/java.security.AccessController.doPrivileged(AccessController.java:712)
        at java.base/javax.security.auth.Subject.doAsPrivileged(Subject.java:584)
        at org.apache.catalina.security.SecurityUtil.execute(SecurityUtil.java:311)
        at org.apache.catalina.security.SecurityUtil.doAsPrivilege(SecurityUtil.java:253)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:176)
        at org.apache.catalina.core.ApplicationFilterChain.lambda$doFilter$0(ApplicationFilterChain.java:137)
        at java.base/java.security.AccessController.doPrivileged(AccessController.java:569)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:136)
        at org.sonar.server.platform.web.RootFilter.doFilter(RootFilter.java:64)
        at jdk.internal.reflect.GeneratedMethodAccessor25.invoke(Unknown Source)
        at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
        at java.base/java.lang.reflect.Method.invoke(Method.java:568)
        at org.apache.catalina.security.SecurityUtil.lambda$execute$0(SecurityUtil.java:280)
        at java.base/java.security.AccessController.doPrivileged(AccessController.java:712)
        at java.base/javax.security.auth.Subject.doAsPrivileged(Subject.java:584)
        at org.apache.catalina.security.SecurityUtil.execute(SecurityUtil.java:311)
        at org.apache.catalina.security.SecurityUtil.doAsPrivilege(SecurityUtil.java:253)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:176)
        at org.apache.catalina.core.ApplicationFilterChain.lambda$doFilter$0(ApplicationFilterChain.java:137)
        at java.base/java.security.AccessController.doPrivileged(AccessController.java:569)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:136)
        at org.apache.catalina.filters.SetCharacterEncodingFilter.doFilter(SetCharacterEncodingFilter.java:115)
        at jdk.internal.reflect.GeneratedMethodAccessor25.invoke(Unknown Source)
        at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
        at java.base/java.lang.reflect.Method.invoke(Method.java:568)
        at org.apache.catalina.security.SecurityUtil.lambda$execute$0(SecurityUtil.java:280)
        at java.base/java.security.AccessController.doPrivileged(AccessController.java:712)
        at java.base/javax.security.auth.Subject.doAsPrivileged(Subject.java:584)
        at org.apache.catalina.security.SecurityUtil.execute(SecurityUtil.java:311)
        at org.apache.catalina.security.SecurityUtil.doAsPrivilege(SecurityUtil.java:253)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:176)
        at org.apache.catalina.core.ApplicationFilterChain.lambda$doFilter$0(ApplicationFilterChain.java:137)
        at java.base/java.security.AccessController.doPrivileged(AccessController.java:569)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:136)
        at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:167)
        at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:90)
        at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:481)
        at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:130)
        at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:93)
        at ch.qos.logback.access.tomcat.LogbackValve.invoke(LogbackValve.java:256)
        at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:93)
        at org.sonar.server.app.SecureErrorReportValve.invoke(SecureErrorReportValve.java:37)
        at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:74)
        at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:343)
        at org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:389)
        at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:63)
        at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:926)
        at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1791)
        at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:52)
        at org.apache.tomcat.util.threads.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1191)
        at org.apache.tomcat.util.threads.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:659)
        at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
        at java.base/java.lang.Thread.run(Thread.java:833)

SonarQube Version - 9.9.1
Edition - Community

Colin · September 14, 2023, 9:53am

It looks like you’re using a community plugin to enable branch analysis. Unfortunately, we won’t be able to help you. You might want to try getting in touch with the maintainer.

We’ll close this thread.

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An error has occurred. Please contact your administrator - Access the project from the UI

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