# We need information about our sonarqube insatnce support plan

**URL:** <https://community.sonarsource.com/t/we-need-information-about-our-sonarqube-insatnce-support-plan/20237>\
**Category:** SonarQube Server / Community Build\
**Tags:** sonarqube\
**Created:** [February 18, 2020, 5:22am UTC](https://community.sonarsource.com/t/we-need-information-about-our-sonarqube-insatnce-support-plan/20237 "2020-02-18T05:22:29Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![rajalakshmihm](https://avatars.discourse-cdn.com/v4/letter/r/bbe5ce/32.png) [@rajalakshmihm](https://community.sonarsource.com/u/rajalakshmihm)\
**Post date:** [February 18, 2020, 5:22am UTC](https://community.sonarsource.com/t/we-need-information-about-our-sonarqube-insatnce-support-plan/20237/1 "2020-02-18T05:22:30Z")

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Must-share information (formatted with [Markdown](https://commonmark.org/help/)):

- which versions are you using (SonarQube, Scanner, Plugin, and any relevant extension)
- what are you trying to achieve
- what have you tried so far to achieve this

Hi Team,  
we are running a sonarqube instance( Version 6.3.1 (build 21392) - [LGPL v3](http://www.gnu.org/licenses/lgpl-3.0.txt) .kindly provide us the details of our insatnce end of support date.  
if support is already ended,can it be extended?

Thanks ,  
Rajalakshmi

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**Author:** ![Carine\_Bayon](https://dub1.discourse-cdn.com/sonarsource/user_avatar/community.sonarsource.com/carine_bayon/32/3223_2.png) [@Carine\_Bayon](https://community.sonarsource.com/u/Carine_Bayon)\
**Post date:** [February 18, 2020, 8:16am UTC](https://community.sonarsource.com/t/we-need-information-about-our-sonarqube-insatnce-support-plan/20237/2 "2020-02-18T08:16:03Z")

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Hi @rajalakshmihm,

Are you using a Community Edition or Commercial one?  
In case it’s a commercial one, you should discuss directly with your Sales rep.

In any case, 6.3 is not supported anymore since 6.4 was released, and 6.7 ex-LTS is not supported anymore since December 2019.  
New LTS 7.9 was released in July 2019 and is now the good version to upgrade your server to.  
If you need any help on the upgrade, please follow this guide: [https://docs.sonarqube.org/latest/setup/upgrading/](https://docs.sonarqube.org/latest/setup/upgrading/)

Have a nice journey, you’ll see that you’ll benefit from amazing new features in the new LTS!

Carine

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**Author:** ![rajalakshmihm](https://avatars.discourse-cdn.com/v4/letter/r/bbe5ce/32.png) [@rajalakshmihm](https://community.sonarsource.com/u/rajalakshmihm)\
**Post date:** [February 18, 2020, 8:30am UTC](https://community.sonarsource.com/t/we-need-information-about-our-sonarqube-insatnce-support-plan/20237/3 "2020-02-18T08:30:17Z")

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We are using commercial one.  
if so ,How can we contact sales rep?