Verification Email Not Received When Creating Account via Azure DevOps

SonarQube Cloud
1

Hi there,

I’m trying to create a SonarCloud account using my Azure DevOps identity.

The account creation process completes, but I never receive the verification email containing the token to confirm my email address.

Details:

  • Sign-up method: Azure DevOps integration

  • Expected behavior: Receive an email with a verification token

  • Actual behavior: No email is sent (checked inbox, spam, and quarantine folders)

  • Tried multiple times, same result

  • No errors are shown on the SonarCloud UI during registration

Could you please investigate this issue or manually verify my account?

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Thank you!

4

Hello @KleberTomazi,

Welcome to the community. I will reach out to you in private to get more info.

Cheers,
Sarath

5

Hello again @KleberTomazi,

Your email was initially bounced on our mail server and ended up in the bounce list.

Can you give it another try now?

6

Nice, now it works!

Thank you so much!!

1 Like
8

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