# Users created account using Azure DevOps, but cannot find them to add to org

**URL:** <https://community.sonarsource.com/t/users-created-account-using-azure-devops-but-cannot-find-them-to-add-to-org/23873>\
**Category:** SonarQube Cloud\
**Created:** [April 29, 2020, 1:19pm UTC](https://community.sonarsource.com/t/users-created-account-using-azure-devops-but-cannot-find-them-to-add-to-org/23873 "2020-04-29T13:19:43Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![BrandonWilhite](https://avatars.discourse-cdn.com/v4/letter/b/f08c70/32.png) [@BrandonWilhite](https://community.sonarsource.com/u/BrandonWilhite)\
**Post date:** [April 29, 2020, 1:19pm UTC](https://community.sonarsource.com/t/users-created-account-using-azure-devops-but-cannot-find-them-to-add-to-org/23873/1 "2020-04-29T13:19:43Z")

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We’ve successfully had users create SonarCloud accounts via the “Login with Azure DevOps” flow before, but I have two users that I am unable to add to our organization because they cannot be found (“No results” returned when searching to add). One user has shared with me a screenshot of their profile and it looks correct to me. Need some help please to troubleshoot or to find the right place to get help.

Thanks,  
Brandon

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**Author:** ![AlxO](https://dub1.discourse-cdn.com/sonarsource/user_avatar/community.sonarsource.com/alxo/32/3225_2.png) [@AlxO](https://community.sonarsource.com/u/AlxO)\
**Post date:** [May 4, 2020, 2:09pm UTC](https://community.sonarsource.com/t/users-created-account-using-azure-devops-but-cannot-find-them-to-add-to-org/23873/4 "2020-05-04T14:09:01Z")

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Hi @BrandonWilhite,

Welcome to the community!  
Would you provide me with your organization name and the 2 user names? Please send those as a private message, thanks!

@AlxO

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**Author:** ![Timo\_Carl](https://dub1.discourse-cdn.com/sonarsource/user_avatar/community.sonarsource.com/timo_carl/32/25168_2.png) [@Timo\_Carl](https://community.sonarsource.com/u/Timo_Carl)\
**Post date:** [August 25, 2021, 2:12pm UTC](https://community.sonarsource.com/t/users-created-account-using-azure-devops-but-cannot-find-them-to-add-to-org/23873/5 "2021-08-25T14:12:24Z")

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Hi Alex,

we are having the same issue with a new user account that is linked with Azure Devops. I cannot find him in the “add member” list for our organization.