# Upgrade from 6.2 to 7.9.2 LTS - Web Server too old

**URL:** <https://community.sonarsource.com/t/upgrade-from-6-2-to-7-9-2-lts-web-server-too-old/21849>\
**Category:** SonarQube Server / Community Build\
**Tags:** sonarqube\
**Created:** [March 19, 2020, 5:35pm UTC](https://community.sonarsource.com/t/upgrade-from-6-2-to-7-9-2-lts-web-server-too-old/21849 "2020-03-19T17:35:03Z")\
**Posts on this page:** 4\
**Page:** 1

<div class="post-metadata">

**Author:** ![zerogreen](https://dub1.discourse-cdn.com/sonarsource/user_avatar/community.sonarsource.com/zerogreen/32/10273_2.png) [@zerogreen](https://community.sonarsource.com/u/zerogreen)\
**Post date:** [March 19, 2020, 5:35pm UTC](https://community.sonarsource.com/t/upgrade-from-6-2-to-7-9-2-lts-web-server-too-old/21849/1 "2020-03-19T17:35:03Z")

</div>

Hi

I am trying to upgrade SonarQube server from version 6.2 to 7.9.2 LTS.  
I have followed the [Upgrade page] ([https://docs.sonarqube.org/7.9/setup/upgrading/](https://docs.sonarqube.org/7.9/setup/upgrading/)).  
I am working on Windows Server 2012 with OpenJDK 11.  
I have installed the Windows service with the batch file and modified it to execute with Admin account.  
I have also assigned ownership of the sonarqube-7.9.2 folder to the admin account.

When I start the service all looks great and it start up, but then stops after a few seconds.  
sonar.log:

```auto
--> Wrapper Started as Service
Launching a JVM...
Wrapper (Version 3.2.3) http://wrapper.tanukisoftware.org
  Copyright 1999-2006 Tanuki Software, Inc. All Rights Reserved.

2020.03.19 19:07:55 INFO app[][o.s.a.AppFileSystem] Cleaning or creating temp directory G:\ProgramFiles\sonarqube-7.9.2\temp
2020.03.19 19:07:55 INFO app[][o.s.a.es.EsSettings] Elasticsearch listening on /127.0.0.1:9001
2020.03.19 19:07:56 INFO app[][o.s.a.ProcessLauncherImpl] Launch process[[key='es', ipcIndex=1, logFilenamePrefix=es]] from [G:\ProgramFiles\sonarqube-7.9.2\elasticsearch]: C:\Program Files\Java\jdk-11.0.2\bin\java -XX:+UseConcMarkSweepGC -XX:CMSInitiatingOccupancyFraction=75 -XX:+UseCMSInitiatingOccupancyOnly -Des.networkaddress.cache.ttl=60 -Des.networkaddress.cache.negative.ttl=10 -XX:+AlwaysPreTouch -Xss1m -Djava.awt.headless=true -Dfile.encoding=UTF-8 -Djna.nosys=true -XX:-OmitStackTraceInFastThrow -Dio.netty.noUnsafe=true -Dio.netty.noKeySetOptimization=true -Dio.netty.recycler.maxCapacityPerThread=0 -Dlog4j.shutdownHookEnabled=false -Dlog4j2.disable.jmx=true -Djava.io.tmpdir=G:\ProgramFiles\sonarqube-7.9.2\temp -XX:ErrorFile=../logs/es_hs_err_pid%p.log -Des.enforce.bootstrap.checks=true -Xms512m -Xmx512m -XX:+HeapDumpOnOutOfMemoryError -Delasticsearch -Des.path.home=G:\ProgramFiles\sonarqube-7.9.2\elasticsearch -Des.path.conf=G:\ProgramFiles\sonarqube-7.9.2\temp\conf\es -cp lib/* org.elasticsearch.bootstrap.Elasticsearch
2020.03.19 19:07:56 INFO app[][o.s.a.SchedulerImpl] Waiting for Elasticsearch to be up and running
OpenJDK 64-Bit Server VM warning: Option UseConcMarkSweepGC was deprecated in version 9.0 and will likely be removed in a future release.
2020.03.19 19:07:56 INFO app[][o.e.p.PluginsService] no modules loaded
2020.03.19 19:07:56 INFO app[][o.e.p.PluginsService] loaded plugin [org.elasticsearch.transport.Netty4Plugin]
2020.03.19 19:08:06 INFO app[][o.s.a.SchedulerImpl] Process[es] is up
2020.03.19 19:08:06 INFO app[][o.s.a.ProcessLauncherImpl] Launch process[[key='web', ipcIndex=2, logFilenamePrefix=web]] from [G:\ProgramFiles\sonarqube-7.9.2]: C:\Program Files\Java\jdk-11.0.2\bin\java -Djava.awt.headless=true -Dfile.encoding=UTF-8 -Djava.io.tmpdir=G:\ProgramFiles\sonarqube-7.9.2\temp --add-opens=java.base/java.util=ALL-UNNAMED --add-opens=java.base/java.lang=ALL-UNNAMED --add-opens=java.base/java.io=ALL-UNNAMED --add-opens=java.rmi/sun.rmi.transport=ALL-UNNAMED -Xmx512m -Xms128m -XX:+HeapDumpOnOutOfMemoryError -Dhttp.nonProxyHosts=localhost|127.*|[::1] -cp ./lib/common/*;G:\ProgramFiles\sonarqube-7.9.2\lib\jdbc\mssql\mssql-jdbc-7.2.2.jre11.jar org.sonar.server.app.WebServer G:\ProgramFiles\sonarqube-7.9.2\temp\sq-process11312637923052759197properties
2020.03.19 19:08:12 INFO app[][o.s.a.SchedulerImpl] Process[web] is stopped
2020.03.19 19:08:13 WARN app[][o.s.a.p.AbstractManagedProcess] Process exited with exit value [es]: 1
2020.03.19 19:08:13 INFO app[][o.s.a.SchedulerImpl] Process[es] is stopped
2020.03.19 19:08:13 INFO app[][o.s.a.SchedulerImpl] SonarQube is stopped
<-- Wrapper Stopped

```

es.log:

```auto
2020.03.19 19:07:58 INFO es[][o.e.e.NodeEnvironment] using [1] data paths, mounts [[New Volume (G:)]], net usable_space [1.7gb], net total_space [19.9gb], types [NTFS]
2020.03.19 19:07:58 INFO es[][o.e.e.NodeEnvironment] heap size [494.9mb], compressed ordinary object pointers [true]
2020.03.19 19:07:58 INFO es[][o.e.n.Node] node name [sonarqube], node ID [3V1kYIvcTOmh_pLXxOyMNQ]
2020.03.19 19:07:58 INFO es[][o.e.n.Node] version[6.8.0], pid[5004], build[unknown/unknown/65b6179/2019-05-15T20:06:13.172855Z], OS[Windows Server 2012/6.2/amd64], JVM[Oracle Corporation/OpenJDK 64-Bit Server VM/11.0.2/11.0.2+9]
2020.03.19 19:07:58 INFO es[][o.e.n.Node] JVM arguments [-XX:+UseConcMarkSweepGC, -XX:CMSInitiatingOccupancyFraction=75, -XX:+UseCMSInitiatingOccupancyOnly, -Des.networkaddress.cache.ttl=60, -Des.networkaddress.cache.negative.ttl=10, -XX:+AlwaysPreTouch, -Xss1m, -Djava.awt.headless=true, -Dfile.encoding=UTF-8, -Djna.nosys=true, -XX:-OmitStackTraceInFastThrow, -Dio.netty.noUnsafe=true, -Dio.netty.noKeySetOptimization=true, -Dio.netty.recycler.maxCapacityPerThread=0, -Dlog4j.shutdownHookEnabled=false, -Dlog4j2.disable.jmx=true, -Djava.io.tmpdir=G:\ProgramFiles\sonarqube-7.9.2\temp, -XX:ErrorFile=../logs/es_hs_err_pid%p.log, -Des.enforce.bootstrap.checks=true, -Xms512m, -Xmx512m, -XX:+HeapDumpOnOutOfMemoryError, -Delasticsearch, -Des.path.home=G:\ProgramFiles\sonarqube-7.9.2\elasticsearch, -Des.path.conf=G:\ProgramFiles\sonarqube-7.9.2\temp\conf\es]
2020.03.19 19:07:59 INFO es[][o.e.p.PluginsService] loaded module [analysis-common]
2020.03.19 19:07:59 INFO es[][o.e.p.PluginsService] loaded module [lang-painless]
2020.03.19 19:07:59 INFO es[][o.e.p.PluginsService] loaded module [mapper-extras]
2020.03.19 19:07:59 INFO es[][o.e.p.PluginsService] loaded module [parent-join]
2020.03.19 19:07:59 INFO es[][o.e.p.PluginsService] loaded module [percolator]
2020.03.19 19:07:59 INFO es[][o.e.p.PluginsService] loaded module [reindex]
2020.03.19 19:07:59 INFO es[][o.e.p.PluginsService] loaded module [repository-url]
2020.03.19 19:07:59 INFO es[][o.e.p.PluginsService] loaded module [transport-netty4]
2020.03.19 19:07:59 INFO es[][o.e.p.PluginsService] no plugins loaded
2020.03.19 19:08:01 WARN es[][o.e.d.c.s.Settings] [http.enabled] setting was deprecated in Elasticsearch and will be removed in a future release! See the breaking changes documentation for the next major version.
2020.03.19 19:08:02 INFO es[][o.e.d.DiscoveryModule] using discovery type [zen] and host providers [settings]
2020.03.19 19:08:02 INFO es[][o.e.n.Node] initialized
2020.03.19 19:08:02 INFO es[][o.e.n.Node] starting ...
2020.03.19 19:08:03 INFO es[][o.e.t.TransportService] publish_address {127.0.0.1:9001}, bound_addresses {127.0.0.1:9001}
2020.03.19 19:08:03 INFO es[][o.e.b.BootstrapChecks] explicitly enforcing bootstrap checks
2020.03.19 19:08:06 INFO es[][o.e.c.s.MasterService] zen-disco-elected-as-master ([0] nodes joined), reason: new_master {sonarqube}{3V1kYIvcTOmh_pLXxOyMNQ}{eYFeCqdTSJu4hGEZHYY0Fg}{127.0.0.1}{127.0.0.1:9001}{rack_id=sonarqube}
2020.03.19 19:08:06 INFO es[][o.e.c.s.ClusterApplierService] new_master {sonarqube}{3V1kYIvcTOmh_pLXxOyMNQ}{eYFeCqdTSJu4hGEZHYY0Fg}{127.0.0.1}{127.0.0.1:9001}{rack_id=sonarqube}, reason: apply cluster state (from master [master {sonarqube}{3V1kYIvcTOmh_pLXxOyMNQ}{eYFeCqdTSJu4hGEZHYY0Fg}{127.0.0.1}{127.0.0.1:9001}{rack_id=sonarqube} committed version [1] source [zen-disco-elected-as-master ([0] nodes joined)]])
2020.03.19 19:08:06 INFO es[][o.e.n.Node] started
2020.03.19 19:08:06 INFO es[][o.e.g.GatewayService] recovered [0] indices into cluster_state

```

web.log:

```auto
2020.03.19 19:08:06 INFO web[][o.s.p.ProcessEntryPoint] Starting web
2020.03.19 19:08:07 INFO web[][o.a.t.u.n.NioSelectorPool] Using a shared selector for servlet write/read
2020.03.19 19:08:08 INFO web[][o.e.p.PluginsService] no modules loaded
2020.03.19 19:08:08 INFO web[][o.e.p.PluginsService] loaded plugin [org.elasticsearch.join.ParentJoinPlugin]
2020.03.19 19:08:08 INFO web[][o.e.p.PluginsService] loaded plugin [org.elasticsearch.percolator.PercolatorPlugin]
2020.03.19 19:08:08 INFO web[][o.e.p.PluginsService] loaded plugin [org.elasticsearch.transport.Netty4Plugin]
2020.03.19 19:08:10 INFO web[][o.s.s.e.EsClientProvider] Connected to local Elasticsearch: [127.0.0.1:9001]
2020.03.19 19:08:10 INFO web[][o.s.s.p.LogServerVersion] SonarQube Server / 7.9.2.30863 / cd30425aa0b4e62c39b57c81d64be16e365f6d83
2020.03.19 19:08:10 INFO web[][o.sonar.db.Database] Create JDBC data source for jdbc:sqlserver://localhost;databaseName=SonarQube
2020.03.19 19:08:11 INFO web[][o.s.s.p.ServerFileSystemImpl] SonarQube home: G:\ProgramFiles\sonarqube-7.9.2
2020.03.19 19:08:11 INFO web[][o.s.s.u.SystemPasscodeImpl] System authentication by passcode is disabled
2020.03.19 19:08:11 ERROR web[][o.s.s.p.Platform] Web server startup failed: Current version is too old. Please upgrade to Long Term Support version firstly.
2020.03.19 19:08:12 WARN web[][o.a.c.u.SessionIdGeneratorBase] Creation of SecureRandom instance for session ID generation using [SHA1PRNG] took [102] milliseconds.
2020.03.19 19:08:12 INFO web[][o.s.s.a.EmbeddedTomcat] HTTP connector enabled on port 9000
2020.03.19 19:08:12 INFO web[][o.s.p.ProcessEntryPoint] Hard stopping process

```

My question is how exactly do you upgrade the web server?  
Is 7.9.2 not and LTS version? Should I install 7.9.0 first and then 7.9.2?

---

<div class="post-metadata">

**Author:** ![zerogreen](https://dub1.discourse-cdn.com/sonarsource/user_avatar/community.sonarsource.com/zerogreen/32/10273_2.png) [@zerogreen](https://community.sonarsource.com/u/zerogreen)\
**Post date:** [March 19, 2020, 5:55pm UTC](https://community.sonarsource.com/t/upgrade-from-6-2-to-7-9-2-lts-web-server-too-old/21849/2 "2020-03-19T17:55:13Z")

</div>

It was and oversight on the LTS versions. Version 6.7.7 is not clearly marked as an LTS on the website, so it seems that I need to do 6.7.7 first before going to 7.9.2.

---

<div class="post-metadata">

**Author:** ![ganncamp](https://dub1.discourse-cdn.com/sonarsource/user_avatar/community.sonarsource.com/ganncamp/32/1261_2.png) [@ganncamp](https://community.sonarsource.com/u/ganncamp)\
**Post date:** [March 19, 2020, 6:05pm UTC](https://community.sonarsource.com/t/upgrade-from-6-2-to-7-9-2-lts-web-server-too-old/21849/3 "2020-03-19T18:05:48Z")

</div>

Hi,

Welcome to the community!

7.9.2 _is_ the current LTS. 6.7.x was the LTS before it. You can’t skip over old LTSs; you have to hit each one between where you’re starting from and where you want to go.

Specifically, you’ll need to upgrade to 6.7.7, _and then_ to 7.9.2.

&nbsp;  
HTH,  
Ann

---

<div class="post-metadata">

**Author:** ![ganncamp](https://dub1.discourse-cdn.com/sonarsource/user_avatar/community.sonarsource.com/ganncamp/32/1261_2.png) [@ganncamp](https://community.sonarsource.com/u/ganncamp)\
**Post date:** [March 19, 2020, 7:22pm UTC](https://community.sonarsource.com/t/upgrade-from-6-2-to-7-9-2-lts-web-server-too-old/21849/4 "2020-03-19T19:22:01Z")

</div>

> [@zerogreen](#):
>
> Version 6.7.7 is not clearly marked as an LTS on the website

Good point! I’ll see what I can do about that…

&nbsp;  
Thx!  
Ann