Hi SonarCloud Support Team,
We are facing an issue where we are getting an “Unauthorized” page after completing SSO login via Azure DevOps. This is happening despite having an active paid subscription.
Additionally, Azure DevOps integration is also showing unauthorized login errors, preventing access to SonarCloud projects.
This was working earlier without any issues with Azure DevOps integration but now even with that getting same error.
Please let me know if you need more information to investigate.
Thanks,
Gopi
Hello @gopikrishnavce and welcome to our community!
This error indicates that the user has successfully authenticated but does not have the necessary permissions to access the specified Azure DevOps organization.
Possible Causes:
- Changes in User or Group Assignments:
- The user’s access might have been altered due to recent modifications in user or group assignments within the organization. Please verify if there have been any changes to the user’s group memberships or direct permissions that could affect their access rights.
- Email Address Associated with Multiple Accounts:
- We have recently implemented a limitation on Azure DevOps accounts with unverified emails as a security measure. This change prevents an Azure DevOps user from accessing organizations with an email address that is used on other accounts. However in this situation, the error message should be different. Please take a look at this thread to see if you are impacted by the same issue.
Thank you
