# Unable to start SonarQube on Windows - tw

**URL:** <https://community.sonarsource.com/t/unable-to-start-sonarqube-on-windows-tw/31354>\
**Category:** SonarQube Server / Community Build\
**Created:** [September 16, 2020, 3:17pm UTC](https://community.sonarsource.com/t/unable-to-start-sonarqube-on-windows-tw/31354 "2020-09-16T15:17:51Z")\
**Posts on this page:** 12\
**Page:** 1

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**Author:** ![timwsuccess](https://avatars.discourse-cdn.com/v4/letter/t/f9ae1b/32.png) [@timwsuccess](https://community.sonarsource.com/u/timwsuccess)\
**Post date:** [September 16, 2020, 3:17pm UTC](https://community.sonarsource.com/t/unable-to-start-sonarqube-on-windows-tw/31354/1 "2020-09-16T15:17:51Z")

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I am unable to start using the latest version of SonarQube. I have attached the content of the sonar log. Does anyone know what the issue is here?

–\> Wrapper Started as Console  
Launching a JVM…  
Wrapper (Version 3.2.3) [http://wrapper.tanukisoftware.org](http://wrapper.tanukisoftware.org)  
Copyright 1999-2006 Tanuki Software, Inc. All Rights Reserved.

2020.09.16 10:58:26 INFO app[o.s.a.AppFileSystem] Cleaning or creating temp directory C:\sonarqube\temp  
2020.09.16 10:58:26 INFO app[o.s.a.es.EsSettings] Elasticsearch listening on /127.0.0.1:9001  
2020.09.16 10:58:26 INFO app[o.s.a.ProcessLauncherImpl] Launch process[[key=‘es’, ipcIndex=1, logFilenamePrefix=es]] from [C:\sonarqube\elasticsearch]: C:\Program Files\Java\jdk-11.0.8\bin\java -XX:+UseConcMarkSweepGC -XX:CMSInitiatingOccupancyFraction=75 -XX:+UseCMSInitiatingOccupancyOnly -Des.networkaddress.cache.ttl=60 -Des.networkaddress.cache.negative.ttl=10 -XX:+AlwaysPreTouch -Xss1m -Djava.awt.headless=true -Dfile.encoding=UTF-8 -Djna.nosys=true -XX:-OmitStackTraceInFastThrow -Dio.netty.noUnsafe=true -Dio.netty.noKeySetOptimization=true -Dio.netty.recycler.maxCapacityPerThread=0 -Dlog4j.shutdownHookEnabled=false -Dlog4j2.disable.jmx=true -Djava.io.tmpdir=C:\sonarqube\temp -XX:ErrorFile=…/logs/es\_hs\_err\_pid%p.log -Xmx512m -Xms512m -XX:+HeapDumpOnOutOfMemoryError -Delasticsearch -Des.path.home=C:\sonarqube\elasticsearch -Des.path.conf=C:\sonarqube\temp\conf\es -cp lib/\* org.elasticsearch.bootstrap.Elasticsearch  
2020.09.16 10:58:26 INFO app[o.s.a.SchedulerImpl] Waiting for Elasticsearch to be up and running  
Java HotSpot™ 64-Bit Server VM warning: Option UseConcMarkSweepGC was deprecated in version 9.0 and will likely be removed in a future release.  
2020.09.16 10:58:27 INFO app[o.e.p.PluginsService] no modules loaded  
2020.09.16 10:58:27 INFO app[o.e.p.PluginsService] loaded plugin [org.elasticsearch.transport.Netty4Plugin]  
2020.09.16 10:58:38 INFO app[o.s.a.SchedulerImpl] Process[es] is up  
2020.09.16 10:58:38 INFO app[o.s.a.ProcessLauncherImpl] Launch process[[key=‘web’, ipcIndex=2, logFilenamePrefix=web]] from [C:\sonarqube]: C:\Program Files\Java\jdk-11.0.8\bin\java -Djava.awt.headless=true -Dfile.encoding=UTF-8 -Djava.io.tmpdir=C:\sonarqube\temp -XX:-OmitStackTraceInFastThrow --add-opens=java.base/java.util=ALL-UNNAMED --add-opens=java.base/java.lang=ALL-UNNAMED --add-opens=java.base/java.io=ALL-UNNAMED --add-opens=java.rmi/sun.rmi.transport=ALL-UNNAMED -Xmx512m -Xms128m -XX:+HeapDumpOnOutOfMemoryError -Dhttp.nonProxyHosts=localhost|127._|[::1] -cp ./lib/common/_;C:\sonarqube\lib\jdbc\h2\h2-1.4.199.jar org.sonar.server.app.WebServer C:\sonarqube\temp\sq-process18362135038791124700properties  
2020.09.16 10:58:39 INFO app[o.s.a.SchedulerImpl] Process[web] is stopped  
2020.09.16 10:58:39 INFO app[o.s.a.SchedulerImpl] Process[es] is stopped  
2020.09.16 10:58:39 INFO app[o.s.a.SchedulerImpl] SonarQube is stopped  
\<-- Wrapper Stopped

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<div class="post-metadata">

**Author:** ![pierreguillot](https://dub1.discourse-cdn.com/sonarsource/user_avatar/community.sonarsource.com/pierreguillot/32/46022_2.png) [@pierreguillot](https://community.sonarsource.com/u/pierreguillot)\
**Post date:** [September 16, 2020, 3:33pm UTC](https://community.sonarsource.com/t/unable-to-start-sonarqube-on-windows-tw/31354/2 "2020-09-16T15:33:01Z")

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hi, anything interesting in `web.log`?

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**Author:** ![timwsuccess](https://avatars.discourse-cdn.com/v4/letter/t/f9ae1b/32.png) [@timwsuccess](https://community.sonarsource.com/u/timwsuccess)\
**Post date:** [September 16, 2020, 3:36pm UTC](https://community.sonarsource.com/t/unable-to-start-sonarqube-on-windows-tw/31354/3 "2020-09-16T15:36:09Z")

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Hi, thanks for your response. This is what I see in the web log. Any idea why the web server isn’t starting? `2020.09.16 11:34:13 INFO web[][o.s.p.ProcessEntryPoint] Starting web 2020.09.16 11:34:14 ERROR web[][o.s.s.a.EmbeddedTomcat] Fail to start web server org.apache.catalina.LifecycleException: Failed to initialize connector [Connector[HTTP/1.1-9000]] at org.apache.catalina.core.StandardService.initInternal(StandardService.java:559) at org.apache.catalina.util.LifecycleBase.init(LifecycleBase.java:136) at org.apache.catalina.core.StandardServer.initInternal(StandardServer.java:848) at org.apache.catalina.util.LifecycleBase.init(LifecycleBase.java:136) at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:173) at org.apache.catalina.startup.Tomcat.start(Tomcat.java:440) at org.sonar.server.app.EmbeddedTomcat.start(EmbeddedTomcat.java:65) at org.sonar.server.app.WebServer.start(WebServer.java:52) at org.sonar.process.ProcessEntryPoint.launch(ProcessEntryPoint.java:97) at org.sonar.process.ProcessEntryPoint.launch(ProcessEntryPoint.java:81) at org.sonar.server.app.WebServer.main(WebServer.java:99) 2020.09.16 11:34:14 WARN web[][o.s.p.ProcessEntryPoint] Fail to start web java.lang.RuntimeException: org.apache.catalina.LifecycleException: Failed to initialize connector [Connector[HTTP/1.1-9000]] at com.google.common.base.Throwables.propagate(Throwables.java:241) at org.sonar.server.app.EmbeddedTomcat.start(EmbeddedTomcat.java:69) at org.sonar.server.app.WebServer.start(WebServer.java:52) at org.sonar.process.ProcessEntryPoint.launch(ProcessEntryPoint.java:97) at org.sonar.process.ProcessEntryPoint.launch(ProcessEntryPoint.java:81) at org.sonar.server.app.WebServer.main(WebServer.java:99) Caused by: org.apache.catalina.LifecycleException: Failed to initialize connector [Connector[HTTP/1.1-9000]] at org.apache.catalina.core.StandardService.initInternal(StandardService.java:559) at org.apache.catalina.util.LifecycleBase.init(LifecycleBase.java:136) at org.apache.catalina.core.StandardServer.initInternal(StandardServer.java:848) at org.apache.catalina.util.LifecycleBase.init(LifecycleBase.java:136) at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:173) at org.apache.catalina.startup.Tomcat.start(Tomcat.java:440) at org.sonar.server.app.EmbeddedTomcat.start(EmbeddedTomcat.java:65) ... 4 common frames omitted 2020.09.16 11:34:14 INFO web[][o.s.p.ProcessEntryPoint] Hard stopping process `

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<div class="post-metadata">

**Author:** ![pierreguillot](https://dub1.discourse-cdn.com/sonarsource/user_avatar/community.sonarsource.com/pierreguillot/32/46022_2.png) [@pierreguillot](https://community.sonarsource.com/u/pierreguillot)\
**Post date:** [September 16, 2020, 3:37pm UTC](https://community.sonarsource.com/t/unable-to-start-sonarqube-on-windows-tw/31354/4 "2020-09-16T15:37:38Z")

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the trace is incomplete here, can you please post the full file ?

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<div class="post-metadata">

**Author:** ![timwsuccess](https://avatars.discourse-cdn.com/v4/letter/t/f9ae1b/32.png) [@timwsuccess](https://community.sonarsource.com/u/timwsuccess)\
**Post date:** [September 16, 2020, 3:39pm UTC](https://community.sonarsource.com/t/unable-to-start-sonarqube-on-windows-tw/31354/5 "2020-09-16T15:39:01Z")

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[web.log](https://community.sonarsource.com/uploads/short-url/e0H5JRgfcN9cKrEqVDLfm0UquOs.log) (2.3 KB)

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<div class="post-metadata">

**Author:** ![pierreguillot](https://dub1.discourse-cdn.com/sonarsource/user_avatar/community.sonarsource.com/pierreguillot/32/46022_2.png) [@pierreguillot](https://community.sonarsource.com/u/pierreguillot)\
**Post date:** [September 16, 2020, 3:40pm UTC](https://community.sonarsource.com/t/unable-to-start-sonarqube-on-windows-tw/31354/6 "2020-09-16T15:40:52Z")

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wow that’s quite short. what about `ce.log` ? `es.log` ?

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<div class="post-metadata">

**Author:** ![timwsuccess](https://avatars.discourse-cdn.com/v4/letter/t/f9ae1b/32.png) [@timwsuccess](https://community.sonarsource.com/u/timwsuccess)\
**Post date:** [September 16, 2020, 3:45pm UTC](https://community.sonarsource.com/t/unable-to-start-sonarqube-on-windows-tw/31354/7 "2020-09-16T15:45:07Z")

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I don’t have ce.log. Attaching es.log[es.log](https://community.sonarsource.com/uploads/short-url/kyu1jRano46DwYC8GbODGQcd0Rk.log) (27.2 KB)

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<div class="post-metadata">

**Author:** ![pierreguillot](https://dub1.discourse-cdn.com/sonarsource/user_avatar/community.sonarsource.com/pierreguillot/32/46022_2.png) [@pierreguillot](https://community.sonarsource.com/u/pierreguillot)\
**Post date:** [September 16, 2020, 3:48pm UTC](https://community.sonarsource.com/t/unable-to-start-sonarqube-on-windows-tw/31354/8 "2020-09-16T15:48:19Z")

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are you starting SonarQube on the default port 9000? It may be already busy on your host.

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<div class="post-metadata">

**Author:** ![timwsuccess](https://avatars.discourse-cdn.com/v4/letter/t/f9ae1b/32.png) [@timwsuccess](https://community.sonarsource.com/u/timwsuccess)\
**Post date:** [September 16, 2020, 3:51pm UTC](https://community.sonarsource.com/t/unable-to-start-sonarqube-on-windows-tw/31354/9 "2020-09-16T15:51:00Z")

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Yes. How would I change the default port?

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<div class="post-metadata">

**Author:** ![timwsuccess](https://avatars.discourse-cdn.com/v4/letter/t/f9ae1b/32.png) [@timwsuccess](https://community.sonarsource.com/u/timwsuccess)\
**Post date:** [September 16, 2020, 3:58pm UTC](https://community.sonarsource.com/t/unable-to-start-sonarqube-on-windows-tw/31354/10 "2020-09-16T15:58:27Z")

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Ok, that was it. I changed it to 8080 in conf/sonar.properties and it started. Thanks for your help.

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<div class="post-metadata">

**Author:** ![pierreguillot](https://dub1.discourse-cdn.com/sonarsource/user_avatar/community.sonarsource.com/pierreguillot/32/46022_2.png) [@pierreguillot](https://community.sonarsource.com/u/pierreguillot)\
**Post date:** [September 16, 2020, 4:06pm UTC](https://community.sonarsource.com/t/unable-to-start-sonarqube-on-windows-tw/31354/11 "2020-09-16T16:06:50Z")

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glad you figured it out 🙂

For future visitors here: the property to change in sonar.properties is

```auto
sonar.web.port=8080

```

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<div class="post-metadata">

**Author:** ![system](https://dub1.discourse-cdn.com/sonarsource/user_avatar/community.sonarsource.com/system/32/31083_2.png) [@system](https://community.sonarsource.com/u/system)\
**Post date:** [September 23, 2020, 4:06pm UTC](https://community.sonarsource.com/t/unable-to-start-sonarqube-on-windows-tw/31354/12 "2020-09-23T16:06:52Z")

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Closed on September 23, 2020, 4:06pm UTC

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