Unable to login using GitHub data

We use our GitHub accounts to login to SonarCloud, however, one of our users cannot login because he ended up using AzureDevops, thus giving the error in the image below.

He gets a message saying “You can’t signup because login ‘xxxxxx’ is already used by an existing user.”

Any suggestions on how to resolve? Thank you!

image

I’ve sent you a private message.

Hello Colin,
I am also facing similar issue while log in with my account.

Can you guide how to resolve this. Thank you !