There was an issue whilst processing the report. Please contact support with the Project Analysis ID

SonarQube Cloud
, , ,
1

Hello,

Our project analysis is failing consistently on the SonarQube Cloud side.

There was an issue whilst processing the report. Please contact support with the Project Analysis ID: ****.

We have re-run the analysis several times on the same commit and it fails every time, with each task ending after roughly 1.8 seconds. Administration > Background Tasks shows no detail beyond the message above.

Failed analyses (2 June 2026, UTC+3)

18:44:37   AZ6JAhsORRtvtUSCKUe7
17:54:40   AZ6I1F-kqQk97yvQbID0
17:27:32   AZ6Iu4gdfemBIs7dh2NX

Could someone from the team check these failed analyses and advise on the cause or a fix? Happy to share scanner logs or any other details you need.

Thanks!

3

We too are now having the same issue. Started today, 5 June 2026.

4

Hi all,

Welcome to the community and thanks for these reports!

@smassouras, this will have to be looked up in the back-end logs, and I’ve flagged this for the folks with better access.

@mmz, these problems are generally very individual. Could you create a new thread, please, and include all your details (e.g. analysis ids, project and org keys &etc)?

 
Thx,
Ann

5

Thank you for looking into this.

Let me know if further information is needed from our side to resolve this matter.

6

I experienced also this problem starting last Friday. Please, can you help?

7

Hi @marcelbeeker,

Welcome to the community and thanks for this report!

Can you provide your project and org IDs?

 
Thx,
Ann

8

Hi, we also get this error from 1 of our repo

`There was an issue whilst processing the report. Project Analysis ID: AZ6n5oTMb3VKUb-sscZ3.`

9
  • ALM used: Azure DevOps
  • CI system used: Azure DevOps
  • Languages of the repository: Java

There was an issue whilst processing the report. Project Analysis ID: AZ6YkQf3r1hG-QfGK5lC.

10

Hello everyone,

There was an incident which caused certain analysis processing tasks to fail. It is now resolved.

  • @smassouras and @unipin-delvinlimanto: I have checked your analysis task IDs, and your tasks were failing because of this incident. Could you please retry?
  • @mmz: although we initially asked you to create a separate thread, in the end your problem was the same: your tasks were affected by this incident. I know it because you later shared the analysis ID in the other thread, which btw I have now merged back here. Sorry for the back and forth. Could you also please retry?
  • @marcelbeeker: I don’t know if your failure was caused by this same incident because you didn’t share the analysis task ID. Could you also please retry, and if the problem persists, create a new thread sharing your analysis ID? I’m asking for a new thread because if it persists, most likely it means it’s a different issue.

Thanks everyone for your patience and for reporting the issue!

13

Thanks - our problem has been resolved.

14

Thanks for your solution. Yesterday morning I resolved my issue after deleting the feature branch in SonarCloud. After that, I started the build pipeline manually. The master branch didn’t have any problems.

15

Thanks. Our problem has been resolved too