Status for some issues are freezed in 'Open' in one of my projects

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1

Hi team,
Some of issues in one of our projects are stuck at open, I am not getting the dropdown to close them manually! As per my analysis this issue is not consistent across projects and issue categories. Other issues in the same project are changeable but some are stuck on open state itself. How can this be fixed?

Thanks,
Bhanu

2

Hi Bhanu,

This is a permissions question. In some projects you have Administer Issues → dropdown. In others, you don’t have the permission → no dropdown.

Talk to an administrator about getting more permissions.

 
HTH,
Ann