# Sonarqube password

**URL:** <https://community.sonarsource.com/t/sonarqube-password/75004>\
**Category:** SonarQube Server / Community Build\
**Created:** [October 24, 2022, 10:39pm UTC](https://community.sonarsource.com/t/sonarqube-password/75004 "2022-10-24T22:39:42Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![nagla\_aly](https://dub1.discourse-cdn.com/sonarsource/user_avatar/community.sonarsource.com/nagla_aly/32/35245_2.png) [@nagla\_aly](https://community.sonarsource.com/u/nagla_aly)\
**Post date:** [October 24, 2022, 10:39pm UTC](https://community.sonarsource.com/t/sonarqube-password/75004/1 "2022-10-24T22:39:42Z")

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authentication failed of username and password. I enter as a user but I can’t enter as admin. I find administration in an the image. i try to enter new password. the mesage is the request can’t be processed. i don’t use database.  
windows 10  
version 9.5  
java 11

 ![image](https://europe1.discourse-cdn.com/sonarsource/uploads/sonarcommunity/original/3X/d/8/d8dba5042fb0905250a060df5e91b4babcfcacb2.png)  
 ![image](https://europe1.discourse-cdn.com/sonarsource/uploads/sonarcommunity/original/3X/b/b/bbf83991975638bd908fc2ad6095129924f5c2b7.png)  
Plz help me plz

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<div class="post-metadata">

**Author:** ![Colin](https://dub1.discourse-cdn.com/sonarsource/user_avatar/community.sonarsource.com/colin/32/55255_2.png) [@Colin](https://community.sonarsource.com/u/Colin)\
**Post date:** [October 27, 2022, 9:45am UTC](https://community.sonarsource.com/t/sonarqube-password/75004/4 "2022-10-27T09:45:16Z")

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[What do the logs say?](https://docs.sonarqube.org/latest/setup/troubleshooting/)

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<div class="post-metadata">

**Author:** ![nagla\_aly](https://dub1.discourse-cdn.com/sonarsource/user_avatar/community.sonarsource.com/nagla_aly/32/35245_2.png) [@nagla\_aly](https://community.sonarsource.com/u/nagla_aly)\
**Post date:** [October 27, 2022, 10:12am UTC](https://community.sonarsource.com/t/sonarqube-password/75004/5 "2022-10-27T10:12:31Z")

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Where 's logs in site?

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<div class="post-metadata">

**Author:** ![Colin](https://dub1.discourse-cdn.com/sonarsource/user_avatar/community.sonarsource.com/colin/32/55255_2.png) [@Colin](https://community.sonarsource.com/u/Colin)\
**Post date:** [October 27, 2022, 4:45pm UTC](https://community.sonarsource.com/t/sonarqube-password/75004/6 "2022-10-27T16:45:37Z")

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There in the _/logs/_ directory of your SonarQube installation directory.

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<div class="post-metadata">

**Author:** ![nagla\_aly](https://dub1.discourse-cdn.com/sonarsource/user_avatar/community.sonarsource.com/nagla_aly/32/35245_2.png) [@nagla\_aly](https://community.sonarsource.com/u/nagla_aly)\
**Post date:** [October 28, 2022, 1:43pm UTC](https://community.sonarsource.com/t/sonarqube-password/75004/7 "2022-10-28T13:43:51Z")

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![ll](https://europe1.discourse-cdn.com/sonarsource/uploads/sonarcommunity/original/3X/4/1/419e52b304bb9d77e00062a27bde157c0129352d.png)  
i leave site for long. after that site don’t start, i begin start sonar again. i can’t login as admin again. i enter as new admin. this means that data is lost?